Hello,
What version of the software do you have? The version will be something like CDS 2.x where x is the version change. I would guess that you still have injections setup as cal stds and when you reprocess it is clearing and recreating the calibration…
Hello mass_defect ,
There is currently not a workflow for changing the sample name information in MassHunter after the data file has been acquired. There have been enhancement requests made for this feature but there is currently no timeline for when…
Support and educational resources for the Labware MiniHub
Automation Solutions Knowledge Base
Microplate-Handling Device Guides
PDF user guides
Online Labware MiniHub User Guide
Opening Labware MiniHub Diagnostics
Creating Labware MiniHub…
To enable the Net.TCP Port Sharing Service using MMC
From the Start menu, open the Services Management Console either by opening a Command Prompt window and typing services.msc or by opening Run and typing services.msc into the Open box.
In…
This video guides you through the process of removing the capillary on a system with a VacShield and applies to G6470B, G6475A, G6495C, G6495D, Ultivo (G6465A, G6465B) iQ (G6160A), and Revident (G6575A).
This video is intended to support the written…
This video guides you through the process of installing and removing a capillary with a gate valve and applies to G6495B, G6546A, and 6545XT AdvanceBio (G6549A).
This video is intended to support the written instructions found in the online help or…
New FID Jet!
The latest FID jet is intended for use in 6890/7890/8890/8860/8850/9000 GC models
The legacy jets will not work in the 8890/8850/8860/9000 GC models
The new jet makes installing the column seamless with a conical shape to direct the…
This Information Applies To: Agilent 4200 TapeStation 4150 TapeStation, TapeStation controller software
Issue
The system verification can be run to check the TapeStation performance, for example, when you suspect an instrument hardware fault.
...
This Information Applies To: Agilent 4200 and 4150 TapeStation software.
Issue
How to uninstall and reinstall the 4200 and 4150 TapeStation software.
Background
An uninstallation and reinstallation of the TapeStation software should be performed...
This Information Applies To: 2200 TapeStation instruments, 2200 TapeStation controller software
Issue:
The Agilent 2200 TapeStation controller software won't launch but displays the correct serial number in the top-right corner of the loading screen...
This Information Applies To: 4200, 4150 and 2200 TapeStation, TapeStation analysis software A02.02 or higher.
Issue:
When using the Agilent 4200, 4150 and 2200 TapeStation systems, the DV 200 of FFPE RNA samples can be calculated within the TapeStation...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, ProSize Data Analysis Software
Issue
How to export a ladder as a size calibration file and import it into a different run in ProSize.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
It is possible to set up the 2100 Expert software so that the files are automatically exported each time a chip run is complete.
Steps to Follow
To turn...
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software
Issue:
How to identify and troubleshoot late migration of the ladder, marker, and sample peaks in data generated on the Agilent 2100 Bioanalyzer system.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
If communication between the 2100 Bioanalyzer and the PC cannot be established, or if an intermittent communication loss occurs, follow the instructions in...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
Instructions on how to import from or export data into LIMS software.
Steps to Follow
Data import
When importing sample names and sample comments from...