Hello tdnola , "in use by another..." is a safety function that prevents a second session to the MSD: OK & wanted function. 1st) troubleshooting because a PING does only a small (OSI) communication check (are voltages & cabling OK?), I recommend the communication…
Use 1 meter of deactivated fused silica tubing going into the source (the same diameter of your column), then use a union (either the press-fit glass type of, better yet, the SilTite brand) to connect to your column in the oven. When you want to change…
Hi community,
maybe someone has an idea what I could do, before a technician comes over.
During my absence my colleagues told me that our HPLC (1260 Vialsampler, 1260 Inf II Flex pump, TCC, FC-AS, DAD) does show a peak shift of about 3 to 10 minutes…
Hello everyone,
I have created a simultaneous SIM/scan method and we're using a HS-SPME-GC-MS system (GC: Agilent 7890 A GC-System; MS: Agilent 5975C Inert XL MSD with Triple-Axis Detector; Software: Chemstation G1701EA E.02.00.493).
We get a TIC…
Were you able to join us on April 11th for our Agilent GC Live session? If so, we would like to hear your thoughts and questions. If you missed it, please see the video below.
Time stamps refer to the above video.
(14:05) What is…
Yes, it is the constant flow mode. The following is the method I am using: Carrier gas: Helium Carrier gas flow rate: 1 mL/min (constant flow) Injection volume: 1 μL Injection port temperature: 250 °C Split injection ratio: 30:1 Initial oven temperature…
We work with a Q-TOF 6545 and it fails positive auto tune. Is there anyone who knows this error, what causes it and what can be done to rectify this? Thank you
Hello, I am trying to generate a streamlined intelligent report in OpenLab where we can capture all peaks of our SEC gel filtration standard in a single table and be able to evaluate APD Pass/Fail for each peak and Resolution between BGG and Ovalbumin…
Thanks for the feedback. I have re-optimized the lamp alignment, but I didn’t get much (if any) improvement. I also made some adjustments to the sample position, which I think helped a little. I think some users have been fiddling with the sample position…
This Information Applies To: AriaMx real-time qPCR system
Issue
The instrument fails to reach the required temperature during a run.
Resolution
Check if the temperature of the environment around the instrument is too low resulting in the instrument...
This Information Applies To : Agilent ELSDs G4260A, G4260B, G4261A, G4621B, G7102A, G7102B
Content :
If the evaporator tube of ELSD becomes contaminated with nonvolatile material resulting in poor chromatography, please use the procedure in this...
This Information Applies To: Agilent ICP-MS (7800/7850/7900/8900)
Issue
The oil should be replaced at least once every six months, or when the oil color is indicates it needs to be changed . The foreline pump should be checked monthly. This article...
This Information Applies To: Agilent ICP-MS MassHunter versions 4.4 - 4.6 and 5.x.
Issue
After performing an autotune, the batch tune report will not generate or print.
Background
ICP-MS MassHunter uses an application called ICP-MS Data Analysis...
This Information Applies To: Agilent 6400 Series triple quadrupole LC/MS systems equipped with a gate valve
Issue
Installing the Ion Transfer Capillary after cleaning or replacement in Agilent LC/MS instruments with a gate valve.
Required Items...
This Information Applies To: Agilent OpenLab CDS 2.x
Issue
This article outlines the procedure on how to quantify uncalibrated compounds in OpenLab CDS 2.x. using reference compounds in the processing method compound table.
Background
Uncalibrated...
This Information Applies To: Agilent OpenLab CDS 2.x
Issue
This article outlines the procedure on how to quantify the uncalibrated compounds in OpenLab CDS 2.x when the analytical method requires a fixed response factor.
Background
Uncalibrated...
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
When your Agilent OpenLab ChemStation Edition software fails to launch with errors " Login failed with the following message: Configuration system failed to...
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
Agilent OpenLab ChemStation Edition software fails to launch with error containing the words " Autostart Macro failed ”. This article will provide you some...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer and Oligo Pro II instruments, and their respective controller software.
Issue Failed to build pressure error comes up shortly after starting a separation...