Hi Nick- Thanks for that information! I'm not sure if that's the cause here. It was 8 million when it was installed in December 2015, in August 2016 it was 9 million, March 2017 it was 8 million, April 2017 was 7 million, then August 2017 it was only…
Hi dhanong, If you have 10 GC at 2 fids per GC all on at the same time using 40ml/min of H2, thats only 0.8litres per minute. I am not sure what the max would be, but I have seen that many GC on 1/8th inch line. The tricky part is when you get to the…
My cary 5000 UV-VIS-NIR shows Error code 9:9339SEQ NIR wavelength calibration failed and 9:9303SEQ Unable to initialize the instrument. What is wrong with this machine and how could I fix the problem. Thanks a lot for your advice in advance. MK
I have a simple syntax question (I think). I am trying to get the statement below to work, but am having a problem with the syntax at the Select statement. Any advice would be great: I tried this and it is failing at " x. GetCustomField ( "Sample Weight…
Hi all, I'll contribute to this topic with a few comments. I'm in no way a GC expert but I have been working with a GC-MS, basically on my own, for about a year now and I have been trying to gain knowledge on how to best operate the machine. Please correct…
Hi, we are currently unable to get Helium. We'll run our Helium gas inventory in a few weeks. Between other applications for our facility, it is used as a carrier gas on our GCs for solvent analysis (validated method). I'm copying our method below. Would…
Hello, thanks, we are using the version A.04.09 Agilent OpenLAB CDS. And yes, RSDRtDimethyl ist the optional variable Name from the Summary Calculations (RSD from Retention Time). The RSD (from Summary Calc) Format is a Number with 3 Decimal Places. I…
Hi James, Just a followup on this. I changed the Lan adapter with G1530-62010. However, I still had a deconnexion this weekend and when sending a ping to the GC, the response time is random and high (between 1ms to sometimes 32ms). Is there anything else…
I have been working on an old VWD that was not used much. After running the intensity it failed only on the minimum with a 400 of >6400 cts. So more water was flushed through it over night and the same fail reoccurred. Rebuilt the cell using the g1314…
It is really rare that the transferline itself fails. It's a brazement attached to the MS with three bolts and an O ring seal. The transferline column nut threads get messed up if the column nut is overtightened. Using a 10x32 die to clean the threads…
This Information Applies To: Agilent Single Quad GC/MS instruments
Issue
Turn on and pump down the Single Quad GC/MS to an operating vacuum using OpenLab CDS software.
Background
The GC/MS needs to operate at a vacuum that is high enough to...
This Information Applies To: Agilent Parallel capillary electrophoresis platforms, 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, and their respective controller software
Issue
If you have saved changes to the methods and wish...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
When should the AriaMx diagnostics be run?
Resolution
Agilent Technologies does not provide a specific recommendation regarding when to run instrument...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.5 and later with User Access Control (UAC).
Issue
When trying to access Change User Access Control (UAC) Application and the user gets permissions errors, they are usually related...
How to Create a New Database in Spectroscopy Database Administrator (SDA)
Multiple Results
This Information Applies To: Spectroscopy Database Administrator (SDA)
Issue
If the old database is full, or after a specific time interval, it is necessary to create a database in SDA. If you receive a message telling you that the database is full...
Update Database Group Path in Spectroscopy Configuration Manager (SCM)
Multiple Results
This Information Applies To: Agilent Spectroscopy Configuration Manager (SCM)
Issue
It is necessary to add a database to a group path in SCM after creating a new database in Spectroscopy Database Administrator (SDA) . If access to an older database...
How to Access Spectroscopy Database Administrator Software (SDA)
Multiple Results
This Information Applies To: Agilent Spectroscopy Database Administrator Software
Issue
The SDA application can only be accessed by a Windows user who is a member of the Windows Administrators group and Windows SDAAdministrators group.
Steps...
This Information Applies To: AriaMx real-time qPCR system
Issue
The instrument fails to reach the required temperature during a run.
Resolution
Check if the temperature of the environment around the instrument is too low resulting in the instrument...
This Information Applies To : Agilent ELSDs G4260A, G4260B, G4261A, G4621B, G7102A, G7102B
Content :
If the evaporator tube of ELSD becomes contaminated with nonvolatile material resulting in poor chromatography, please use the procedure in this...
This Information Applies To: Agilent ICP-MS (7800/7850/7900/8900)
Issue
The oil should be replaced at least once every six months, or when the oil color is indicates it needs to be changed . The foreline pump should be checked monthly. This article...