Hello,
Recently, I've come across an issue where I performed a Lamp Intensity test using the Instant Pilot and it failed the 221-350nm wavelength. Since this is a relatively new lamp, I decided to look into values and that's where I saw Lab Advisor…
Hello,
We are currently running an Agilent 6460 QQQ LC/MS.
After a seemingly successful run we went to go analyze the data and found that all of our peaks had shifted considerably. We concluded that this might be due to the replacement of our inline…
Hi Using Openlab 2.4 with our 6890N GC. My question is how to be able to capture a Blank Run (no injection, only FIDsignal during oven ramping) ? In the training I understood that a "Double Blank" is what I needed. But when I make a sequence, with first…
Situation: User installed Openlab C.01.05 to run an LCMS system. Was able to configure the sytem, but when they launched they would see the following error in the initializing instrument phase: MSD Error 'Installl module, 'C:\Chem32\CORE\HPMSACQ0.DLL…
Hi all Wondering if a method can cause the IP adressess to get meesed up. I tried running a new method on an agilent 5975C MS with 7890A GC integrated with Gerstel headspace and FID.. the method did run but no data was collected. and worse, I believe…
Hi, what type of analysis are you running? For example is this pesticide analysis, residual solvents, etc? I'm also curious what type of sample matrix you are using.
A drop in transmission of 219/69 and 502/69 is typically related to the source. It…
Ok. So it sounds like some progress to get the negative mode tune to complete and look ok. I would run the negative tune only. Let it complete and save the tune file. Then run a positive polarity tune immediately.
If that fails again, its probably worth…
Hello Everyone, I'm new to Open Lab CDS and I currently have version 2.2 paired with a Agilent GC-FID. I'm still learnng the software and I had a few questions in regards to calibrating and calculating uncalibrated peaks. In Open Lab CDS, how do I calculate…
The front inlet on my GC8890 is failing the restriction test. It passes the leak test no problem and I've done everything I can think of to fix it. I've replaced the septa, checked the gold seal, trimmed the column, baked the column, and checked the inlet…
This Information Applies To: Agilent Single Quad GC/MS instruments
Issue
Turn on and pump down the Single Quad GC/MS to an operating vacuum using OpenLab CDS software.
Background
The GC/MS needs to operate at a vacuum that is high enough to...
This Information Applies To: Agilent Parallel capillary electrophoresis platforms, 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, and their respective controller software
Issue
If you have saved changes to the methods and wish...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
When should the AriaMx diagnostics be run?
Resolution
Agilent Technologies does not provide a specific recommendation regarding when to run instrument...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.5 and later with User Access Control (UAC).
Issue
When trying to access Change User Access Control (UAC) Application and the user gets permissions errors, they are usually related...
How to Create a New Database in Spectroscopy Database Administrator (SDA)
Multiple Results
This Information Applies To: Spectroscopy Database Administrator (SDA)
Issue
If the old database is full, or after a specific time interval, it is necessary to create a database in SDA. If you receive a message telling you that the database is full...
Update Database Group Path in Spectroscopy Configuration Manager (SCM)
Multiple Results
This Information Applies To: Agilent Spectroscopy Configuration Manager (SCM)
Issue
It is necessary to add a database to a group path in SCM after creating a new database in Spectroscopy Database Administrator (SDA) . If access to an older database...
How to Access Spectroscopy Database Administrator Software (SDA)
Multiple Results
This Information Applies To: Agilent Spectroscopy Database Administrator Software
Issue
The SDA application can only be accessed by a Windows user who is a member of the Windows Administrators group and Windows SDAAdministrators group.
Steps...
This Information Applies To: AriaMx real-time qPCR system
Issue
The instrument fails to reach the required temperature during a run.
Resolution
Check if the temperature of the environment around the instrument is too low resulting in the instrument...
This Information Applies To : Agilent ELSDs G4260A, G4260B, G4261A, G4621B, G7102A, G7102B
Content :
If the evaporator tube of ELSD becomes contaminated with nonvolatile material resulting in poor chromatography, please use the procedure in this...
This Information Applies To: Agilent ICP-MS (7800/7850/7900/8900)
Issue
The oil should be replaced at least once every six months, or when the oil color is indicates it needs to be changed . The foreline pump should be checked monthly. This article...