Hello community, I set up an Agilent 6890 (Software: ChemStation A08.03). A few seconds after I start the GC, the error message "Shutdown ( # 6 ): Back Inlet Flow Shutdown" is shown on the display. The settings of the Back Inlet shows that the pressure…
Hi all We are using GC6890N in our lab to analyze dry gas, the GC with TCD and FID and four columns Two weeks ago We noticed something strange in the results like a cycle. N2 value it goes up and then goes back down. Is there any advice to solve this…
Hello everyone!
Which one do you prefer in 2019, Openlab CDS Chemstation edition or Openlab CDS-2 and why, some standard list of pros and cons maybe?
The 7890B instrument has 2 FIDs, two capillary columns in the same oven, each column connected to…
When running hydrogen carrier your source should not need as much physical cleaning (compared to helium carrier) because the H2 has a scrubbing effect. So far I've been told that there is no physical cleaning on the HydroInert source as it could damage…
Can anyone explain the negative dips in the MS TIC and why they are perfectly aligned with the spikes in the FID? Is there any troubleshooting that I can do to relieve this problem? thank you
7890 GC with 5977A MS (inert source)
Mass hunter B.07…
Hi everyone! Please help me to fix the problem. I have been using Agilent 6470A.
What could be the reason for the error on the pics? MS1 and MS2 «RFPA functionality Failed». It appears everytime when I’m doing QQQ Power On Diagnostic.
Hi All.
I've installed many time Openlab from version 2.0 to 2.5 but this is the first time I get this error on a new computer that IT gave us.
Trying to install Openlab 2.5 Workstation on Win10.
It fails at the "Openlab Chemstation Access" step…
Hi everyone,
We have detected fails in 3 FLD modules installed in the same instrument.
The fist of these gave the error 06712 (emission motor did not find position),and was replaced with a second module. This when it was being installed failed again…
Hi Lars, I would add an input from my experience that H2 carrier gas may cause some chemical reactions on some specific polar columns and compounds. Two scenarios I have encountered were (1) analysis of C4-C5 olefins on an AL2O3 PLOT column where some…
This Information Applies To: Agilent ICP Expert software.
Issue
The software version is often asked and is a valuable information: to see if any updates are needed, if certain options are available etc.
Steps to Follow
Launch ICP Expert...
This Information Applies To: Agilent OpenLab CDS
Issue
This article provides step-by-step instructions to calculate peak-to-valley ratio in OpenLab CDS.
Background
The peak-to-valley ratio is calculated to indicate the quality of peak separation...
This Information Applies To: Agilent 6500 Series Q-TOF LC/MS systems, MassHunter Workstation 10.1 or below and MassHunter Workstation 11.0 .
Issue
Fully reset the Q-TOF LC/MS system via a power cycle without venting. For users who experience slow...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, and Oligo Pro II systems
Issue
The volume of sample used by Agilent parallel capillary electrophoresis systems during a run.
Resolution
The...
This Information Applies To: Agilent 2100 Expert software, 2100 Expert Security Pack, 2100 Bioanalyzer
Issue
When opening the 2100 Expert software and using the Security Pack, the error message " Start of launcher application failed - The requested...
This Information Applies To: Agilent 6890, 6850, 7890, 8890, 8860, Intuvo 9000 GC systems.
Issue
The exchange of the ignitor in a Flame Photometric Detector (FPD) may be required in the following scenarios:
Preventive or periodic maintenance...
This Information Applies To: Agilent 1290 Infinity Quaternary Pump G4204A, 1290 Infinity II Flexible Pumps G7104A/C, and G7131A/C.
Issue
If the flexible/quaternary pump does not generate flow or build up pressure, it could be due to a stuck inlet...
This Information Applies To: Agilent 5200, 5300 and 5400 Fragment Analyzer systems
Issue
Separation times for the Fragment Analyzer for each array format and kit.
Resolution
Caution : The times in this article are the length of time...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, Oligo Pro II, ProteoAnalyzer systems
Issue
Guidance for installing the Agilent parallel capillary electrophoresis instrument controller and/or...
This Information Applies To: OpenLab CDS (version 2.x) system
Issue:
This article explains how to export OpenLab CDS 2.x data as Archived file.
For copying OpenLab CDS 2.x data to another Projects or another OpenLab CDS systems, you can use data...