Hello,
We are currently running an Agilent 6460 QQQ LC/MS.
After a seemingly successful run we went to go analyze the data and found that all of our peaks had shifted considerably. We concluded that this might be due to the replacement of our inline…
Hi Using Openlab 2.4 with our 6890N GC. My question is how to be able to capture a Blank Run (no injection, only FIDsignal during oven ramping) ? In the training I understood that a "Double Blank" is what I needed. But when I make a sequence, with first…
Hello,
Recently, I've come across an issue where I performed a Lamp Intensity test using the Instant Pilot and it failed the 221-350nm wavelength. Since this is a relatively new lamp, I decided to look into values and that's where I saw Lab Advisor…
Situation: User installed Openlab C.01.05 to run an LCMS system. Was able to configure the sytem, but when they launched they would see the following error in the initializing instrument phase: MSD Error 'Installl module, 'C:\Chem32\CORE\HPMSACQ0.DLL…
Hi all Wondering if a method can cause the IP adressess to get meesed up. I tried running a new method on an agilent 5975C MS with 7890A GC integrated with Gerstel headspace and FID.. the method did run but no data was collected. and worse, I believe…
Hi, what type of analysis are you running? For example is this pesticide analysis, residual solvents, etc? I'm also curious what type of sample matrix you are using.
A drop in transmission of 219/69 and 502/69 is typically related to the source. It…
Ok. So it sounds like some progress to get the negative mode tune to complete and look ok. I would run the negative tune only. Let it complete and save the tune file. Then run a positive polarity tune immediately.
If that fails again, its probably worth…
The front inlet on my GC8890 is failing the restriction test. It passes the leak test no problem and I've done everything I can think of to fix it. I've replaced the septa, checked the gold seal, trimmed the column, baked the column, and checked the inlet…
Hello Everyone, I'm new to Open Lab CDS and I currently have version 2.2 paired with a Agilent GC-FID. I'm still learnng the software and I had a few questions in regards to calibrating and calculating uncalibrated peaks. In Open Lab CDS, how do I calculate…
This Information Applies To: Agilent MassHunter 11 and later
Issue
Generating Acquisition Desktop and Quantitative Analysis shortcuts.
Steps to Follow
Double-click the Control Panel icon on the desktop or select Windows Start menu > Agilent...
This Information Applies To: Agilent MassHunter Workstation for LC/TQ and MassHunter Workstation for LC/TOF and LC/Q-TOF
Issue
How to view the MassHunter Data Acquisition Software Logs entries, change settings, and export the Logbook for archiving...
This Information Applies To: ICP-MS MassHunter with User Access Control (UAC)
Issue
It is necessary to update the database folder path in Change User Access Control:
After creating a new database in SDA with ICP-MS MassHunter.
To view a batch...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
Over time, the electrodes may become pitted or eroded and users may see a decrease in precision or begin to experience the "Tube fault" error when new tubes are installed. If...
This Information Applies To: Agilent GTA Furnace and Flame Instruments, Agilent 240FS/240GFAA/GTA120/PSD120
Issue
There may be occasions when users need to remove GTA furnace center block workhead (instruments with both Flame and Furnace capabilities...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
The shroud should be replaced annually, or when there is evidence of damage caused by mechanical shock or contamination from liquid spillage.
Items Required
Shroud Removal...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
Before replacing the electrodes and/or shroud, the GTA Furnace workhead will need to be disassembled. After replacing the electrodes and shroud, the GTA Furnace workhead will...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer
Issue
After starting a run, the run is aborted with the following error: Current = 0.0uA, Expected range: 5 - 3000.
Steps to Follow
Check...
This Information Applies To: Agilent OpenLab CDS 2.x in file system configuration
Issue
Sometimes, you will need to change the Projects Root Path / Project Storage Path . This article outlines the procedure on how to change it.
Background
...
This Information Applies To: 5000 series ICP-OES (5100,5110,5800,5900), AVS 4/6/7
Issue
Steps to bypass the AVS to troubleshoot poor performance on the ICP-OES
Tip : These steps should be completed after the Subsystem Communication...