Hi everyone,
I've an issue with the fragment analyser (5200) my migration is aborted because the µA target is not achieved (4 instead of 5-1500µA).
The error log is called "HV supply" and I've notice that the little light "HV ON" is not turned on…
Thank you for your help! I will definitely keep in mind. Where is the small and large cover? I will look for the switch breaker at the back. I think it might be the Ar problem, during the 2 to 3 ignitions, the pressure meter on the Ar cylinder dropped…
Working with MassHunter 4.6 Workstation Software for 7900 ICP-MS, G7201C, version C.01.06, Build 621.2
I have a first order calibration with no evidence of any issues (%RE are small and random), but the end client has asked for a 1/x weighting to be…
Hello, I've been using an infinity 1260 autosampler and sporadically during injection I get the error: "Sampler G1329B:DEAAC21082 - Valve to bypass failed [EE 4014, 0]. This causes the system to disconnect and terminate the run. I can restart the entire…
Hi,
When self test on DAD G7117C with 10mm MaxLight Flowcell is performed, it fails because of the spectral flatness (measured 3.3587 AU and limit is 0.002 AU).
Whats exactly calculated in spectral flatness? What could be a reason that this test fails…
We want to connect the output of one column to a splitter and then connect the outputs of the splitter to an MSD and a FID. Is that possible? The MSD worksin vacuum and FID toatmospheric pressure, then the effluent will be sucked by the MSD and there…
Hello what9000 ,
I have a couple questions to try to understand this better:
- What is the outlet voltage?
- Is it a dedicated circuit?
- Are you using any UPS systems, or is the system plugged into the wall directly?
Hello E_Johnson ,
I’m sorry for the delayed reply to your message.
Thank you for asking this question. Always refer to the applicable Agilent instrument safety information when performing instrument maintenance or repair ( 7890 Series GC Safety Manual…
This Information Applies To: ICP-MS MassHunter with User Access Control (UAC)
Issue
It is necessary to update the database folder path in Change User Access Control:
After creating a new database in SDA with ICP-MS MassHunter.
To view a batch...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
Over time, the electrodes may become pitted or eroded and users may see a decrease in precision or begin to experience the "Tube fault" error when new tubes are installed. If...
This Information Applies To: Agilent GTA Furnace and Flame Instruments, Agilent 240FS/240GFAA/GTA120/PSD120
Issue
There may be occasions when users need to remove GTA furnace center block workhead (instruments with both Flame and Furnace capabilities...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
The shroud should be replaced annually, or when there is evidence of damage caused by mechanical shock or contamination from liquid spillage.
Items Required
Shroud Removal...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
Before replacing the electrodes and/or shroud, the GTA Furnace workhead will need to be disassembled. After replacing the electrodes and shroud, the GTA Furnace workhead will...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer
Issue
After starting a run, the run is aborted with the following error: Current = 0.0uA, Expected range: 5 - 3000.
Steps to Follow
Check...
This Information Applies To: Agilent OpenLab CDS 2.x in file system configuration
Issue
Sometimes, you will need to change the Projects Root Path / Project Storage Path . This article outlines the procedure on how to change it.
Background
...
This Information Applies To: 5000 series ICP-OES (5100,5110,5800,5900), AVS 4/6/7
Issue
Steps to bypass the AVS to troubleshoot poor performance on the ICP-OES
Tip : These steps should be completed after the Subsystem Communication...
This Information Applies To: Agilent 8890/8860 GC Systems with SSL, MMI, PTV, or VI inlets.
Issue
Split vent trap replacement is recommended as part of the scheduled preventive maintenance. Sometimes, it has to be replaced when the inlet pressure...
This Information Applies To: Agilent 6000 Series LC/MS systems equipped with MS40+ rotary vane pumps
Issue
Instructions on how to replace the filter in an Agilent MS 40+ pump as part of annual pump maintenance
Background
The filter in the...