I am operating the MPAES 4210 with the Agilent 4107 Nitrogen Generator. I have run the Gas Test (Plasma Off) and everything passes. When I run the Plasma Ignition Test, the plasma ignites (passed), but after 20-30 seconds, the plasma shuts off. An error…
7890A GC/5975 MS/E.02.02 SP2
Sequence is stopping constantly with the following log book message: "The run was stopped by the instrument's stop button or stop input. The GC Failed to Start."
Found that exact error in the KBR - " Known Problem Report…
I apologize because this is a very blind question- New IT guy to the company and previous didn't have good documentation on this application.
I have a user who is getting the attached error whenever they try and open Sequence Manager or open Bioconfirm…
Hello all, we have acquired a 120V 7820 ex-US (2011 build w. UEPC´s for 2x FID) and converted to our local 230V by swapping heater shroud & AC board. After that it initially would not heat higher than 280C but bail out with a thermal shutdown. Fan was…
This 6890 is code named FIDDY because of its dual Flame Ionization Detectors. The SF FBI donated it to UC Davis Chemistry over 10 yrs ago. It is used to teach Chemistry majors gas chromatography and replaced an old Varian 3800 with a chart recorder!
In detail, you can follow below link to resolve this type of problem.
https://community.agilent.com/technical/gc/w/wiki/7889/troubleshooting-an-fid-not-igniting
Hopefully, problem will solve..
New FID Jet!
The latest FID jet is intended for use in 6890/7890/8890/8860/8850/9000 GC models
The legacy jets will not work in the 8890/8850/8860/9000 GC models
The new jet makes installing the column seamless with a conical shape to direct the…
Hello
I am having a hard time trying to figure out how to only display one FID signal on a report from a dual injector GC system in OpenLAB 2.4. The calibration that was run used the dual injector setting, but when we were running test samples we only…
I'm currently encountering a challenging issue with MassHunter Acquisition Software that has significantly hindered my workflow. I am hoping to leverage the community's expertise to find an effective resolution.
Switching from MRM to dMRM Settings Error…
This Information Applies To: Agilent 8890/8860 GC Systems
Issue
Early Maintenance Feedback is a useful feature on Agilent GC Systems and software that allows a user to monitor the maintenance needed on their GC. This feature allows for users to...
This Information Applies To: Agilent 8890/8860 GC Systems
Issue:
This procedure outlines the steps to view and clear the maintenance warnings on based on Agilent 8890/8860 GCs. You can also follow the onscreen instructions to perform maintenance...
This Information Applies To: Agilent 6000 Series LC/MS systems equipped with Agilent MS-40+ rotary vane pump.
Issue
Regular check of the rough pump fluid level in your MS40+ pump as part of regular 6000 LC/MS system maintenance checks.
Steps...
This Information Applies To the Following Products : All Agilent iFunnel and Agilent Jet Stream (AJS) 6400 Series LC/MS triple quadrupole systems, Agilent 6460A/C, 6470A, 6490A, and 6495A/B/C
Issue:
As LC Triple Quadrupole Mass Spectrometers (LC...