Hello taub .
I think it's a corner case issue and you need a support visit from agilent authorized engineer so please request a service visit as its seems that the error is hidden and not straight forward as you mentioned that you changed alot of things…
Thank you for the reply, I will have a go at it tomorrow. So essentially I just need to change one of my internal standard compounds to a normal compound, and use that as a single point calibration? It just seemed logical that every internal standard…
Hi
I am trying to install the G7201D version of ICP MassHunter on a 1909 Windows 10 laptop.
It goes through the initial process and then errors with a code of 0xe0434352.
Some additional research implies this is a .Net error but a repair install…
In an official Service Note we say "According to our lamp manufacturers there is no shelf life for LC detector deuterium (D2) lamps. Our logistic centers (LC) try to ship lamps from stock before they reach 12 months age. We see the lamps lasting for more…
When you run startup, does it use the Standard Tune or User Tune? In the new D rev of software (5.X) you can go to Startup/Startup Configuration and just above the Hardware settings table select Configure ignition sequence. For C rev (4.X) click the narrow…
What version of Windows do is it running? Go to the cell next to the logo (Type here to search) and enter winver and select the run app. At top it should say Windows 10, at this time only MassHunter 5.2 is Win11 compatible. 2 lines below Windows 10 will…
I have Open Lab CDS Chemstation Edition for GC systems and 7890A with FID. I get in vial concentration of an analyte in a sample from calibration curve as ppm. Need to generate an Intelligent report, I get concentration in sample (with Sample weight,…
Good Afternoon,
I'm developing a processing method using Mass Hunter Quant. 10.2 for ethanol (quantitate) and other related volatiles (ID only). The instrument setup is a single column that splits to two detectors FID and MS (FID for quant purposes…
I am using Agilent 8890. I am trying to set the standard for my GC-FID, I am injecting 5mL of methane gas standard with a gas-tight syringe through a switching valve which is set up to the left of my GC. However, I am getting different peaks and areas…
I have a MicroGC 990. Seemingly out of no where, the following error has popped up after hitting Control -> Single Run on a method we've been using for months:
Failed to submit "D:\ .... path name .... (GMT -04-00).seq" for acquisition.
Please resubmit…
This Information Applies To: Agilent 5975 and 5977 series GC/MSD
Issue:
Tuning the Agilent GC/MSD with EI sources, requires the use of perfluorotributylamine (PFTBA). The calibration vial will be depleted eventually due to regular use. This article...
This Information Applies To: Agilent 5975 and 5977 series GC/MSD
Issue:
If the PFDTD signal is absent or low, but the reagent ions are normal, you may have run out of CI Calibrant.
Inspect the calibration vial on the back of the flow controller...
This Information Applies To: Agilent 5975 and 5977 Series GC/MSD
Issue:
For some GC/MSD maintenance or repair asks, it is required to open the side plate (filament exchange, ion source cleaning, electron multiplier exchange, column installation...
This Information Applies To: Agilent GC/MS MassHunter Acquisition Software Agilent 5975/5977 GC/MSD
Issue
Use the Early Maintenance Feedback (EMF) tool to track the GC/MSD's consumable resource and part use, and to configure alerts for when they...
This Information Applies To: Agilent GC/MSD systems
Issue:
After a filament fails, there will be a system error message: "No emission current". Switching to the other filament (except for the CI ion source, which has just one filament), and then...
This Information Applies To: Agilent 7693A automatic liquid sampler tray
Issue:
The orange Align Mode light comes on . T he sample tray of the Agilent automatic liquid sampler 7693A will not operate again until the alignment procedure has successfully...
This Information Applies To: Agilent 7693A Automatic Liquid Sampler
Issue:
The automatic liquid sampler may need to be replaced, in case it is worn or dirty.
Steps to follow
To remove the syringe:
Open the injector door.
Slide...
This Information Applies To: Agilent 7693A Automatic Liquid Sampler
Issue:
Two turrets are provided with the 7693A injector, the 16-sample standalone turret, and the 3-sample transfer turret used with the 150-sample tray (See Figure 1 ). The turret...
This Information Applies To: Agilent 7697A Headspace Sampler
Issue:
There is a potential leak external to the Headspace unit that can cause loss of pressure.
Steps to Follow:
This article is a troubleshooting guide for when you suspect there...
This Information Applies To: Agilent 7693A Automatic Liquid Sampler
Issue:
This document explains how to replace the syringe carrier assembly in case you want to change from standard to high volume syringes, or if an Agilent support representative...