Hi Ardalan.P
Did you change the computer or the computer name?
You can copy license file from "C:\ProgramData\Varian\Cary License.lic" into WinUV folder "C:\Program Files (x86)agilent\Cary WinUV\",
if you change the computer you should find the…
This video guides you through the process of replacing the Electron Multiplier Horn for the Ultivo (G6465A, G6465B), iQ (G6160A).
This video is intended to support the written instructions found in the online help or in your Instruments User Guide.…
This video guides you through the process of replacing the oil and filter for the MS120 pump and applies to G6495 models with an MS120 pump.
This video is intended to support the written instructions found in the online help or in your instrument's…
This video guides you through the oil and filter change process for the MS40+ pump and applies to all LC/MS models equipped with an MS40+ pump.
This video is intended to support the written instructions found in the online help or in your instrument…
This video guides you through the process of removing or installing the nebulizer and applies to all LC/MS models.
This video is intended to support the written instructions found in the online help or in your instrument's user guide.
Parts required…
The universal VUV detector has sensitivity better than an FID and similar to an MSD while allowing data acquisition across 12 different wavelength bands to focus on selected compounds of interest. It can be mounted directly on top of an Agilent 7890 or…
Hi,
I have been getting a Hexapole 2 RF fault on a 6545 QTOF for the past few weeks. The logbook shows that it came on for short periods for a couple of days, then went away for a few days, then came on continuously since then.
I called it in, and…
Hello mohls ,
The default location for the log file should be within the D:\MassHunter folder. Since it appears to be trying to write the log to the C:\Program Files folder, which will never succeed, I suspect that something has occurred with the BioConfirm…
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, Oligo Pro II, and ZAG
Issue:
Only plasticware from the approved consumables list should be used in the Agilent Parallel Capillary Electrophoresis systems. The use of plasticware...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Question:
Can more than one Agilent 2100 Bioanalyzer instrument be connected to one PC?
Steps to follow:
It is possible to connect a maximum of two Bioanalyzers to one laptop...
This Information Applies To: 2100 Bioanalyzer, Bioanalyzer Chip Priming Station: part number 5065–4401
Maintenance procedures and how frequently they are required :
Procedure
Time interval
Or if this issue occurs
Where to find a detailed...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue:
Running the hardware diagnostics on the Agilent 2100 Bioanalyzer system can help to investigate whether the instrument performs as expected.
Steps to follow:
Required...
This Information Applies To: 2100 Bioanalyzer, RNA 6000 Nano kit, RNA 6000 Pico kit, Small RNA kit
Issue:
Is it possible to size RNA on the Agilent 2100 Bioanalyzer system?
Resolution:
Agilent offers total and small RNA assays on the Bioanalyzer...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue:
The Agilent 2100 Bioanalyzer system does not detect a prepared microfluidic chip after it is inserted into the instrument. The interface shows the instrument...
This Information Applies To: 2100 Bioanalyzer, Bioanalyzer chips
Issue:
Can 2100 Bioanalyzer assay chips and reagents be interchanged?
Resolution:
Some assay chips can be used with multiple assays, however some cannot because the chip layout...
This Information Applies To: Agilent MassHunter GC/MS Acquisition software
Issue
The MassHunter software performs several checks during the startup sequence. If it detects a problem, an alert message box will be displayed and the message bar on...
This Information Applies To: Agilent MassHunter Quantitative Data Analysis Software
Issue:
The "NO DATA POINTS" error message appears in the Compound Information window in the lower-left corner in Quantitative Analysis. Sometimes, this problem may...
This Information Applies To: Agilent GC/MSD MassHunter with MSD ChemStation Data Analysis
Issue
When you are using the Data Analysis Report, you may need to specify a certain number of decimal places for your results different to the default decimal...