I want to check Total hydrocarbon by FID without identifying the hydrocarbon species . Agilent suggest to give me DB-1 15m, 0.32mm, 0.10u as a non polar column to elute all HC without separation as one peak . Does this column will work for Total hydrocarbon…
Hello,
I am getting the following error on OpenLab CDS Chemstation Edition (Rev. C01.10 [287]): "User Change (Unlock) failed, because instrument access is not permitted for user. Logging Out User". We are initially able to login once, but then when…
Hello mdeighan ,
Manual integration is limited to the rules of the selected integrator and the settings of your quant method. The error and behavior you are seeing typically indicate that the peak you are attempting to create is too far outside of the…
The mass calibration/check for the quadrupole is failing across all isolation widths. Mass delta on 322m/z exceeds limits.
We system tuned a few weeks ago. Can someone please outline the troubleshooting workflow for this type of issue (where to start…
Hi silencer2008,
the 1 µL/s rule means the injection speed used for splitless injections, which is very slow compared to split injection where you want to inject as fast as possible.
Two interesting articles would be:
(+) Pre-Columns - the forgotten…
I am currently having a flow issue with my 6890N GC(w/ G1888 HS). I am doing yearly flow checks. Hooked up a calibrated flow meter to DET exhaust and turned off all gases (pressure off, makeup He off, Air off everything). I then enabled them one at a…
If you receive an onscreen notification to contact Agilent for your service or support request, please do so. Some instruments cannot have service tickets generated through the CrossLab Connect software.
If you receive an email that your service ticket…
Hello, Our lab has a GC-MS (7890B/5977B) system which uses MassHunter version B.07.01 SP1. We recently installed a FID on the system to run FID analysis separate from the MS. We are finding that MassHunter is not as suitable to use for FID analysis in…
Hi joonseok
Put the samples in a separate sequence to the wash runs. In the sequence parameters for the samples, select the post sequence option to switch off the lamps. Run the sample sequence and queue up the wash sequence from the Run control menu…
This Information Applies To: 4150 TapeStation, 4200 TapeStation
Issue
How to deal with a TapeStation Electrode Cartridge change is due warning message.
Background
The Agilent TapeStation controller software will notify users to replace the...
This Information Applies To: Agilent OpenLab CDS
Issue
Sometimes the integration result is not ideal for all injections. This article outlines the step-by-step instruction to manually integrate peaks.
Background
There are 2 ways to integrate...
This Information Applies To: Agilent OpenLab CDS , Agilent OpenLab ChemStation
Issue
Calculation of Area percent or Height percent for uncalibrated compounds in OpenLab software. If all components respond equally in the detector, then Area% and...
This Information Applies To: Agilent ICP-MS (7700/7800/7850/7900/8800/8900)
Issue
How to power off the Agilent ICP-MS Foreline Pump to perform maintenance, or when fully powering off the Agilent ICP-MS System.
Background
The ICP-MS MassHunter...
This Information Applies To: Agilent ICP-MS (7500,7700,8800)
Issue
How to check the E2M18 or E2M18F foreline pump to determine if the pump needs maintenance?
Background
The oil cleanliness and oil level in the E2M18 or E2M18F foreline pump...
This Information Applies To: Agilent ICP-MS (7700/7800/8800)
Issue
How to replace the foreline pump oil in the DS 402.
Background
The DS 402 oil should be replaced at least every 3 months or when the oil color indicates it needs to be changed...
This Information Applies To: Agilent 8890/8860 GC Systems
Issue
How to delete data that is stored on the GC instrument.
Steps to follow
Caution : Before deleting data from your GC, Agilent recommends extraction of data as a backup...
This Information Applies To: 5200, 5300 and 5400 Fragment Analyzer, Femto Pulse and ZAG DNA analyzer
Issue
When no data is available in the Agilent ProSize data analysis software for one or more capillaries, the capillary(ies) could be misaligned...
This Information Applies To: Agilent ICP-MS (7800/7850/7900/8900)
Issue
How to check the MS40+ or MS40-S foreline pump to determine if the pump needs maintenance?
Background
The oil's cleanliness and level, in the MS40+ or MS40-S foreline...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Powering on Agilent ICP-MS Systems after maintenance, long-term shutdown, or for power cycling.
Steps to Follow
Confirm that the ICP-MS power plug...