Hi, Howard Sanford
Thank you for your replay. The version of MassHunter (MH) Data Acquisition and quantitative analysis programs software is B.07.00.
Unfortunately, there isn’t any error code for this problem. But a window with “The head of file could…
This file contains a list of 86 commonly used consumables and parts for 8860 and 8890 GC .
Upload this file to your Smart Alerts software to automatically add these parts to the Master Parts List
H ztarbs,
The air would not be for an inlet supply. This is most likely a detector support gas for FID. Check your method to make sure that the FID is not on in a standby method. FID air consumption is 400 to 450ml/min when on.
Regards
James
Hi again
try the last hope ,
first try to select your reporting method in ( DA report template ) , the sequence accept it but i don't know if it will success to print ,
you may try it
the second thing if the first failed ,then try to edit your…
Hello,
We are having an issue with our 7890B GC back inlet. The inlet temperature and flow were both set to "OFF," but the back inlet kept heating up while were were trying to run the front inlet (in GC-FID mode). This resulted in a thermal shutdown…
We use Agilent NGA Analyzer GC based on 4 column configuration. Hayesep Q pre column, Hayesep Analytical column, molsieve column for TCD and one capillary column for FID. The H2S elution takes place in the Hayesep analytical column. But now a days our…
Hello, all you need to do in the method is to uncheck each of the FID flows, and uncheck the electrometer and uncheck the Flame on. With everything unchecked for the FID settings the software will ignore your FID. Under the Signals section you will also…
We've been having issues with our 7890B gas chromatograph. We have it connected to a workstation running Windows 7 SP1 and OpenLab/Chemstation version C.01.07 [27]. We have a Gerstel MPS attached as a headspace sampler.
We have been trying to run…
Hello blairchall ,
I’m sorry for the delayed reply to your message. Do you still need assistance with this? If you do, please take into consideration the notes below. However, if the issue was resolved, could you please share what the resolution was…
This Information Applies To: 4150 TapeStation, 4200 TapeStation
Issue
How to deal with a TapeStation Electrode Cartridge change is due warning message.
Background
The Agilent TapeStation controller software will notify users to replace the...
This Information Applies To: Agilent OpenLab CDS
Issue
Sometimes the integration result is not ideal for all injections. This article outlines the step-by-step instruction to manually integrate peaks.
Background
There are 2 ways to integrate...
This Information Applies To: Agilent OpenLab CDS , Agilent OpenLab ChemStation
Issue
Calculation of Area percent or Height percent for uncalibrated compounds in OpenLab software. If all components respond equally in the detector, then Area% and...
This Information Applies To: Agilent ICP-MS (7700/7800/7850/7900/8800/8900)
Issue
How to power off the Agilent ICP-MS Foreline Pump to perform maintenance, or when fully powering off the Agilent ICP-MS System.
Background
The ICP-MS MassHunter...
This Information Applies To: Agilent ICP-MS (7500,7700,8800)
Issue
How to check the E2M18 or E2M18F foreline pump to determine if the pump needs maintenance?
Background
The oil cleanliness and oil level in the E2M18 or E2M18F foreline pump...
This Information Applies To: Agilent ICP-MS (7700/7800/8800)
Issue
How to replace the foreline pump oil in the DS 402.
Background
The DS 402 oil should be replaced at least every 3 months or when the oil color indicates it needs to be changed...
This Information Applies To: Agilent 8890/8860 GC Systems
Issue
How to delete data that is stored on the GC instrument.
Steps to follow
Caution : Before deleting data from your GC, Agilent recommends extraction of data as a backup...
This Information Applies To: 5200, 5300 and 5400 Fragment Analyzer, Femto Pulse and ZAG DNA analyzer
Issue
When no data is available in the Agilent ProSize data analysis software for one or more capillaries, the capillary(ies) could be misaligned...
This Information Applies To: Agilent ICP-MS (7800/7850/7900/8900)
Issue
How to check the MS40+ or MS40-S foreline pump to determine if the pump needs maintenance?
Background
The oil's cleanliness and level, in the MS40+ or MS40-S foreline...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Powering on Agilent ICP-MS Systems after maintenance, long-term shutdown, or for power cycling.
Steps to Follow
Confirm that the ICP-MS power plug...