It looks like theres a problem with the back inlet/back autosampler - the gc does not recognize it anymore - but it seems to be defined within the method, meaning it has a inlet temperature ect.
Did you change something regarding the back inlet? or…
Hi, I ran my batches with GC-FID under MassHunter Quant, but I cannot generate any reports. The error popped up during generating which is "Error: 'QuantDataProvider' object has no attribute 'FormatDateTime'." Has anybody faced with this issue to help…
After a failed methamphetamine quantitation, it was noticed that the methamphetamine peak shape on our GC/FID instruments has been consistently poor or deteriorating through out a run. This has been happening on both of our GC/FID instruments (all 3 columns…
Hello jeremy_lai ,
In your expressions you must check for both the existence of the qualifier and the outlier yourself. In the initial if and in the final one you need to add a check to see if there is a qualifier by checking to see if it is None. …
Hi everyone,
We are using a UV-VIS-NIR model Cary 5000. Recently when we validated the instrument. However, at the wavelength accuracy test using the Deuterium lamp, we found that 486 and 656.1 nm emission lines have been split into two emission lines…
Hi
Either there is leak or loop is not filling properly with sample for low area.
And for too hot transferline, may be PC board or sensor is malfunctioning or faulty of headspace.
You can change column or trim the column from inlet and detector…
Troubleshooting report generation in Chemstation. We have successfully generated 100s of reports using the report template and reprocessing when a run is disrupted. I have to sequences that have failed to run a report and I can't get it to via our usual…
Hi Brian,
What kind of detector are you using? From my experience with FID, you shouldn’t have issues with septa bleed from re-running samples within the same day. If you inject the vial and then re-run it after a day, you will probably see n-hydrocarbon…
While running oils and extracts on GC,the basline shows wandering as in the attached photo below in the range from 75 to 100 mins.The problem is not related to specific temperature because it appears at the beginning of the run,middle and at the end in…
This Information Applies To: Agilent ICP-MS MassHunter Workstation 4.6 or below, and ICP-MS MassHunter Workstation 5.1 and above.
Issue
Guide for identifying the current software version your Agilent ICP-MS system is using, to see if any updates...
This Information Applies To: Agilent OpenLab ChemStation, Agilent OpenLab EZChrom, Agilent OpenLab CDS.
Issue
When users of OpenLab CDS forget their passwords, another user with the right privileges will reset their password, however, sometimes...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Error messages related to temperature can cause the plasma to shut off or disable plasma ignition. While a warning message will still allow the plasma to light...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x and 5.x
Issue
How to view meters in ICP-MS MassHunter Software, or change what meters are selected?
Background
ICP-MS MassHunter allows up to five meters to be displayed at...
This Information Applies To: Agilent ICP-MS (7800/7850/7900/8900)
Issue
How to replace the oil mist filter in the MS40+ or MS40-S?
Background
The oil mist filter in the MS40+ or MS40-S should be replaced yearly.
Warning :
...
This Information Applies To: Agilent ICP-MS (7700/7800/8800)
Issue
How to check the DS 402 foreline pump to determine if the pump needs maintenance.
Background
The oil cleanliness and oil level in the DS 402 foreline pump should be checked...
This Information Applies To: Agilent ICP-MS systems (7700, 7800, 7850, 7900, 8800, 8900)
Issue
After shutting down and restarting the ICP-MS, sometimes the communication between ICP-MS and PC does not automatically reconnect. It may be necessary...
This Information Applies To: Agilent ICP-MS (7700/7800/8800)
Issue
How to replace the Foreline Pump Oil Mist Filter in the DS 402 foreline pump.
Background
The oil mist filter element should be replaced yearly , or when the level of oil in...
This Information Applies To: Agilent ICP-MS (7500/7700/8800)
Issue
How to replace the Forline Pump Oil Mist Filter and Odor Element in the E2M18 or E2M18F?
Background
The oil mist filter and odor element should be replaced yearly, or if the...
This Information Applies To: Agilent ICP-MS (7500/7700/8800)
Issue
How to replace the Forline Pump Oil in the E2M18 or E2M18F?
Background
The E2M18 oil should be replaced at least every three months or when the oil color indicates it needs...