The boxes of standards should have shipped with a Certificate of Analysis enclosed. If you go to Agilent.com, you can search on the part number. A number of the hits are CofAs from different batches. part 5080-8858 CofA Lot CF-4631W.pdf (agilent.com)…
Ah, and I think the issue has to do with that I have 2 autosamplers, and 3 columns (MS at back, and 2 different FID columns at front using a 2way splitter). So the MS signal is in the subsequent folder, the FID1 signal is in the correct folder, and FID2…
I have a chemist who uses GC/MS and has been experiencing issues with running samples and when he connects to the workstation with GC/MS via VNC Viewer it causes the samples to fail and throw errors such as, "Cannon open file D:\MassHunter\GCMS\1\simulate…
Hello!
I am inquiring about a Turbo-V 3K-T High Vacuum Turbo Pump which unfortunately failed due to a bearing problem. I would like to receive information and advice on the following issues:
1. Is a repair kit available for the Turbo-V 3K-T pump?…
Hello!
It would be very good to get step by step instruction and definition of each row on Splitter calculator and other calculators to configure our system.
The system uses SCD and FID detectors.
Target is to get ratio 3:1 between SCD and FID for…
Dear team,
I'm running 8890 GC-FID using back injector and front Detector FID. When, we uploaded sequence table, there's message appearing that sequence table rear injection isn't detected. Can anyone help to advise what to do with that?
Thanks…
Hello,
That error usually means that the EM grating motor has failed and will need to be replaced. You should call Agilent support for an onsite call.
As for how can you continue working without the FLD. I assume you have other detector(s) on this…
My knowledge of GCs is extremely limited. Currently we analyze for n-pentane only. The program was already set-up when I started working here.
Yes, an FID is present
1. Sampling vessel type unknown at this time.
2. I am expecting the range to be…
I have the flex metal G3188-27501 ferrules. when it comes to the Inlet, the ferrules fit alright and I can tighten them onto the column. When it comes to the FID port, the ferrule is too long and I can't screw in the column to the outlet. If I really…
While removing a column from an Agilent mass spec 5977B the column broke off and I can't figure out how to remove it. I'm using MassHunter version 10.1.64.1 (12/15/2021) but not actually using the mass spec but only the FID on the back. If I start a sequence…
This Information Applies To: Agilent ICP-MS MassHunter Workstation 4.6 or below, and ICP-MS MassHunter Workstation 5.1 and above.
Issue
Guide for identifying the current software version your Agilent ICP-MS system is using, to see if any updates...
This Information Applies To: Agilent OpenLab ChemStation, Agilent OpenLab EZChrom, Agilent OpenLab CDS.
Issue
When users of OpenLab CDS forget their passwords, another user with the right privileges will reset their password, however, sometimes...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Error messages related to temperature can cause the plasma to shut off or disable plasma ignition. While a warning message will still allow the plasma to light...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x and 5.x
Issue
How to view meters in ICP-MS MassHunter Software, or change what meters are selected?
Background
ICP-MS MassHunter allows up to five meters to be displayed at...
This Information Applies To: Agilent ICP-MS (7800/7850/7900/8900)
Issue
How to replace the oil mist filter in the MS40+ or MS40-S?
Background
The oil mist filter in the MS40+ or MS40-S should be replaced yearly.
Warning :
...
This Information Applies To: Agilent ICP-MS (7700/7800/8800)
Issue
How to check the DS 402 foreline pump to determine if the pump needs maintenance.
Background
The oil cleanliness and oil level in the DS 402 foreline pump should be checked...
This Information Applies To: Agilent ICP-MS systems (7700, 7800, 7850, 7900, 8800, 8900)
Issue
After shutting down and restarting the ICP-MS, sometimes the communication between ICP-MS and PC does not automatically reconnect. It may be necessary...
This Information Applies To: Agilent ICP-MS (7700/7800/8800)
Issue
How to replace the Foreline Pump Oil Mist Filter in the DS 402 foreline pump.
Background
The oil mist filter element should be replaced yearly , or when the level of oil in...
This Information Applies To: Agilent ICP-MS (7500/7700/8800)
Issue
How to replace the Forline Pump Oil Mist Filter and Odor Element in the E2M18 or E2M18F?
Background
The oil mist filter and odor element should be replaced yearly, or if the...
This Information Applies To: Agilent ICP-MS (7500/7700/8800)
Issue
How to replace the Forline Pump Oil in the E2M18 or E2M18F?
Background
The E2M18 oil should be replaced at least every three months or when the oil color indicates it needs...