Hi Brenda, Whats the total flow setting on the inlet set at? If the total flow is set high because of a high split can be one reason. I suspect this is more of a hardware fault like a blocked split line or a split valve problem. Shutdown #4 This message…
Hello Maybe this question be out-of-date for the current time but I will be appreciate for everyone that can help me. I have few Varian CP-3800 GC in our Lab, unfortunately some of them failed to operate because of electrical board part. I requested these…
In our company we are using a GC-FID Agilent technologies 7820A connected to a Headspace 7697A from Agilent also,
and we are not able to transfer some methods into our system when the carrier gas is Nitrogen.
Our team is in charge of the Method transfers…
Dear Team,
Is it OK to use 8860 system for USP467, residual solvents analysis ? Literature that is available is mainly on 8890 but 8860 can also be used ? Agilent do have a blood alcohol analysis app note on 8860 with HS, 1 SSL, a Tee connection, 2…
Hello,
We just recently got a new tapestation 4150 in our lab, which we're trying to set up. As a part of the setup I rand the full system diagnostics to see if the system is working with the Tapestation Test Tape. Everything runs successfully and the…
Hello dexter91, I need to have the column configuration from your system in order to give you a proper answer: are you using only 1 column with a splitter at the end to split it to the MS and the FID or you have 2 columns configured, 1 for each detector…
Hello,
Please mention the instrument you are trying to work with.
Please see the following for GC:
GC Signal Conversion Factors
Use to convert to display scale units
Use to convert to unscaled…
We currently use Agilent 7890A GC with S/SL injector and FID detector using a capillary column for the analysis of crude oil composition upto C35. The remaining compounds will be reported as C36+. The temperature program is from 30 Deg to 325 Deg, We…
Hello, thanks for update (I wonder if my memories were incorrect,,, Your question is classed "difficult" ...... Let me start easier one! The visible lamp is not required replacing. It seems working without error. that is typical "bulb" , if id is out…
Problem: Unable to perform Instrument Configuration for Agilent 1290 LC. The instrument pings at IP address 192.168.254.11 with NO packet loss and connects fine in Agilent Lab Advisor software. Able to perform instrument commands in Lab Advisor.
However…
This Information Applies To: Agilent OpenLab CDS software version 2.3 or higher.
Issue
Chromatogram gridlines can help users to get a better understanding of the scale of the peaks. However, in some cases, the gridlines are not desired, such as...
How to Reset the Agilent GC/MSD Tune File to Default Values
Multiple Results
This Information Applies To: Agilent GC/MS MassHunter Acquisition Software
Issue
If there is a problem with the current tuning parameters and a need to tune from the default parameters, see the following procedure to reset the EI tune file (atune...
This Information Applies To: Agilent OpenLab CDS (version 2.x)
Contents:
In the following procedure, you will find steps to create a multipoint ESTD calibration method with OpenLab CDS 2.X.
Steps to follow:
1. Load the Data
a. From Data...
This Information Applies To: Agilent MassHunter Quantitative Analysis Software
Issue
Chromatographic peak integration is a critical part of accurate and reproducible quantitative data analysis. The integrator type and the integration parameters...
This Information Applies To: Agilent 6200/6400/6500 Series LC/MS Systems
Issue
Instructions on how to fill the calibrant bottle on 6200/6400/6500 Series LC/MS Instruments when calibrant levels are running low.
Background
The ability to autotune...
This Information Applies To: All Agilent 6000 Series LC/MS Systems without a gate valve for ion capillary installation/removal.
Issue:
Installing the Ion Transfer Capillary after cleaning or replacement. For instructions for installing an ion capillary...
This Information Applies To: AriaMx Real-time PCR System
Issue
The saturation level is unique for each optical module after the offset of calibration factor and background calibration. The FAM, ROX, HEX, CY3 & CY5 optical modules will saturate at...
This Information Applies To: Agilent LC Systems
Issue
While it is possible to combine modules from different HPLC series such as 1100, 1200, 1260 or 1290 series to create a functioning LC system, there are some important topics to consider.
...
Fixes for the "RPC Server Unavailable" Error
Multiple Results
This Information Applies To: Agilent OpenLab CDS
Issue
When launching the instrument Acquisition screen/instrument session, there is an "RPC Server Unavailable" error.
Resolution
Accessing the Services App (Windows)
There are two ways to...
This Information Applies To: Agilent LC Pumps
Issue
If a user suspects that the gradient composition isn’t accurate and causes poor chromatography such as retention time shifts, late, early, no peaks or merging peaks. This article provides a quick...