Hi Biyi ! Is it that the QTOF appears online the Agilent MassHunter Workstation Data Acquisition software? When I power cycle my 6545 XT Q-TOF, I push the power button the Q-TOF and wait maybe 30 seconds. We try not to go more than a minute of being off…
Hi friends!
For starters, here is information about my equipment:
Instrument
Model
1290 Multisampler
G7167B
1290 High Speed Pump
G7120A
1290 Column Compartment
G7116B
6545 XT LC/Q-TOF
G6549A
Reagents…
When attempting to submit a sequence in EZChrom, it fails to submit and returns this error message:
This happens each time a sequence is submitted. Any help would be appreciated!
It seems that analysts have access to all method versions saved. Is there a way to Analysts them only have access to method versions that are approved?
Hello,
I'm about to replace the nitrogen tank that feeds the collision cell on our 6545 QTOF. I just have a simple question, can I change the nitrogen tank while the MS is in stand-by mode or does it need to be vented ?
This brings me to a second…
Hello Marty,
Thank you very much for your prompt and informative responce. I've viewed the video and immedeatly have made coressponding changes in my report template. This is exaclty what I was looking for. Now, I can use one template for different…
Hi LD,
You are very welcome! Our protocol recommends using 95% ethanol (do not use 100 % ethanol as it contains traces of benzene, which is detrimental to mitochondrial function) rather than DMSO. Also be sure not to add ethanol to the injection ports…
Hello strader.kh ,
If you are using Excel report templates you must generate the report.results.xml file to get a report.
If you are not using Excel templates you can disable the generation of this file in the Results tab of the Report Method Editor…
Hello,
What software and version are you using? I would assume it is OpenLab CDS 2.x, either workstation plus or a client server system. If you have one of these systems, it is possible to get orphaned IDs in the database, which can stop the system…
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Can I use reaction volumes larger than 30 μL on the AriaMx?
Resolution
There is no problem with using higher reaction volumes, but the instrument performance can only be...
This Information Applies To: Agilent OpenLab CDS software version 2.3 or higher.
Issue
Chromatogram gridlines can help users to get a better understanding of the scale of the peaks. However, in some cases, the gridlines are not desired, such as...
How to Reset the Agilent GC/MSD Tune File to Default Values
Multiple Results
This Information Applies To: Agilent GC/MS MassHunter Acquisition Software
Issue
If there is a problem with the current tuning parameters and a need to tune from the default parameters, see the following procedure to reset the EI tune file (atune...
This Information Applies To: Agilent OpenLab CDS (version 2.x)
Contents:
In the following procedure, you will find steps to create a multipoint ESTD calibration method with OpenLab CDS 2.X.
Steps to follow:
1. Load the Data
a. From Data...
This Information Applies To: Agilent MassHunter Quantitative Analysis Software
Issue
Chromatographic peak integration is a critical part of accurate and reproducible quantitative data analysis. The integrator type and the integration parameters...
This Information Applies To: Agilent 6200/6400/6500 Series LC/MS Systems
Issue
Instructions on how to fill the calibrant bottle on 6200/6400/6500 Series LC/MS Instruments when calibrant levels are running low.
Background
The ability to autotune...
This Information Applies To: All Agilent 6000 Series LC/MS Systems without a gate valve for ion capillary installation/removal.
Issue:
Installing the Ion Transfer Capillary after cleaning or replacement. For instructions for installing an ion capillary...
This Information Applies To: AriaMx Real-time PCR System
Issue
The saturation level is unique for each optical module after the offset of calibration factor and background calibration. The FAM, ROX, HEX, CY3 & CY5 optical modules will saturate at...
This Information Applies To: Agilent LC Systems
Issue
While it is possible to combine modules from different HPLC series such as 1100, 1200, 1260 or 1290 series to create a functioning LC system, there are some important topics to consider.
...
Fixes for the "RPC Server Unavailable" Error
Multiple Results
This Information Applies To: Agilent OpenLab CDS
Issue
When launching the instrument Acquisition screen/instrument session, there is an "RPC Server Unavailable" error.
Resolution
Accessing the Services App (Windows)
There are two ways to...