How do you split the sample? Is it two different injection ports? Two different columns into the injection port? Or a two way splitter - purged or unpurged?
Are you injecting split or splitless? Please upload the acqmeth.txt file that is in Windows…
Hello,
Error 1213 typically comes with other errors that truly describe the issue, like the 2150 error you are getting.
First, check the cone orifices. Use a microscope or powerful magnifying glass. If they are clogged or salted over, clean. The opening…
This may be due to several factors. First of all, make sure that all plasma monitor connections and cables are properly connected and not damaged. Also check that there is sufficient gas flow (eg argon) to maintain the plasma. Check the cleanliness and…
Hello all,
I´m facing a Silicium contamination in ICP-MS analysis, I have used a 7800 ICP-MS.
I have digested my samples with HF, HCL and HNO3 and neutralized it with boric acid, after the analysis I have Silicium CPS has increased around 30%.
…
Hi Layden,
your source has died (normal ratio Amps/Volts should be starting at 1.9/2.7). Each year you will find a decline in Amps until it has reached 1.6, then it will give a red bar. In your case it's 0, so the filament is probably broken - your…
I have almost the same system as shown in the picture for over a year now. The application was supplied by Da Vinci Laboratory Solutions in the Netherlands. It is a Mettler TGA 2, with a Gerstel MPS autosampler on a Agilent GCMS(MS) with a CIS injector…
Thank you. I contacted the support. I just had to login into agilent subscribenet and download the latest version after entering the authorization key.
Hello,
That looks like a standard IS calibration using area percent. The purity of the standard can be entered as the compound multiplier. I would start by searching the help for calibration, internal standard, and mass percent calculations. You can…
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Can I use reaction volumes larger than 30 μL on the AriaMx?
Resolution
There is no problem with using higher reaction volumes, but the instrument performance can only be...
This Information Applies To: Agilent OpenLab CDS software version 2.3 or higher.
Issue
Chromatogram gridlines can help users to get a better understanding of the scale of the peaks. However, in some cases, the gridlines are not desired, such as...
How to Reset the Agilent GC/MSD Tune File to Default Values
Multiple Results
This Information Applies To: Agilent GC/MS MassHunter Acquisition Software
Issue
If there is a problem with the current tuning parameters and a need to tune from the default parameters, see the following procedure to reset the EI tune file (atune...
This Information Applies To: Agilent OpenLab CDS (version 2.x)
Contents:
In the following procedure, you will find steps to create a multipoint ESTD calibration method with OpenLab CDS 2.X.
Steps to follow:
1. Load the Data
a. From Data...
This Information Applies To: Agilent MassHunter Quantitative Analysis Software
Issue
Chromatographic peak integration is a critical part of accurate and reproducible quantitative data analysis. The integrator type and the integration parameters...
This Information Applies To: Agilent 6200/6400/6500 Series LC/MS Systems
Issue
Instructions on how to fill the calibrant bottle on 6200/6400/6500 Series LC/MS Instruments when calibrant levels are running low.
Background
The ability to autotune...
This Information Applies To: All Agilent 6000 Series LC/MS Systems without a gate valve for ion capillary installation/removal.
Issue:
Installing the Ion Transfer Capillary after cleaning or replacement. For instructions for installing an ion capillary...
This Information Applies To: AriaMx Real-time PCR System
Issue
The saturation level is unique for each optical module after the offset of calibration factor and background calibration. The FAM, ROX, HEX, CY3 & CY5 optical modules will saturate at...
This Information Applies To: Agilent LC Systems
Issue
While it is possible to combine modules from different HPLC series such as 1100, 1200, 1260 or 1290 series to create a functioning LC system, there are some important topics to consider.
...
Fixes for the "RPC Server Unavailable" Error
Multiple Results
This Information Applies To: Agilent OpenLab CDS
Issue
When launching the instrument Acquisition screen/instrument session, there is an "RPC Server Unavailable" error.
Resolution
Accessing the Services App (Windows)
There are two ways to...