Hi Biyi ! Is it that the QTOF appears online the Agilent MassHunter Workstation Data Acquisition software? When I power cycle my 6545 XT Q-TOF, I push the power button the Q-TOF and wait maybe 30 seconds. We try not to go more than a minute of being off…
Hi friends!
For starters, here is information about my equipment:
Instrument
Model
1290 Multisampler
G7167B
1290 High Speed Pump
G7120A
1290 Column Compartment
G7116B
6545 XT LC/Q-TOF
G6549A
Reagents…
When attempting to submit a sequence in EZChrom, it fails to submit and returns this error message:
This happens each time a sequence is submitted. Any help would be appreciated!
It seems that analysts have access to all method versions saved. Is there a way to Analysts them only have access to method versions that are approved?
Hello,
I'm about to replace the nitrogen tank that feeds the collision cell on our 6545 QTOF. I just have a simple question, can I change the nitrogen tank while the MS is in stand-by mode or does it need to be vented ?
This brings me to a second…
Hello Marty,
Thank you very much for your prompt and informative responce. I've viewed the video and immedeatly have made coressponding changes in my report template. This is exaclty what I was looking for. Now, I can use one template for different…
Hi LD,
You are very welcome! Our protocol recommends using 95% ethanol (do not use 100 % ethanol as it contains traces of benzene, which is detrimental to mitochondrial function) rather than DMSO. Also be sure not to add ethanol to the injection ports…
Hello strader.kh ,
If you are using Excel report templates you must generate the report.results.xml file to get a report.
If you are not using Excel templates you can disable the generation of this file in the Results tab of the Report Method Editor…
Hello,
What software and version are you using? I would assume it is OpenLab CDS 2.x, either workstation plus or a client server system. If you have one of these systems, it is possible to get orphaned IDs in the database, which can stop the system…
This Information Applies To: Agilent G1312X and G7112X binary pumps.
Issue:
A blockage before the pressure sensor, e.g. in a pump head, will not give a high pressure or overpressure system error. Instead, the pump may show one of various error messages...
This Information Applies To: Agilent 1100, 1200, 1260 LC Pumps.
Issue:
The following procedure allows the cleaning of residue from the pump's check valves, often caused by polymerization of aged acetonitrile or salt-based solutions that may prevent...
This Information Applies To: Agilent LC Systems
Issue
After analyzing dirty or concentrated samples, some sample compounds may retain in the column and other parts of the HPLC system. If the column re-equilibration after each run is not enough to...
This Information Applies To: Agilent G7167A/B Multisampler.
Issue:
Required when:
The needle is visibly damaged.
Leaks or blockages in the vialsampler are observed, especially between the needle and needle seat.
The limit for the needle...
This Information Applies To: Agilent Autosampler modules G1367A, G1367B, G1367C, and G1367D.
Issue:
The removal and installation of the needle assembly in these older autosampler modules can be tricky and may require patience and the correct technique...
This Information Applies To: All standard analytical scale Agilent 1100/1200/1260/1290 Infinity / Infinity II LC system configurations: Single Pump (Isocratic, Quaternary, or Binary) with Manual Purge Valve. Does not apply to systems with Agilent G7167A...
This Information Applies To: All Agilent LC modules (except hosted modules).
Issue:
When a module does not initialize correctly or it is not recognized by the software, it is recommended to call our Remote Support Representatives to troubleshoot...
This Information Applies To: All Agilent LC pump modules with MCGV installed (quaternary pumps)
Issue:
Shifting retention times: The composition of the mobile phase in liquid chromatography directly influences retention times. If any of the channels...
This Information Applies To: All Agilent liquid chromatography instruments, Lab Advisor
Issue:
The error message 'Could not open channel RD' pops up when performing diagnostic tests in Lab Advisor. Retrying the test is not helping.
Resolution...
This Information Applies To: Agilent Lab Advisor Software for any Agilent LC System.
Issue:
To successfully troubleshoot an Agilent LC system or module, the System Report is an essential resource. Agilent Support representatives may ask you to provide...