Hi fabiotestoni , From the log file it appears the issue is with one of Qual's dependencies, SQL Server Compact Edition [09AC:06F0][2020-03-11T21:11:48]i301: Applying execute package: SSCERuntime_x64, action: Install, path: C:\ProgramData\Package Cache…
Hi azrael, The FID is not a pressurized detector so there is no pressure test. You may wish to explore our GC Fundamentals series on our website. See Below for a link Fundamentals of Gas Chromatography (GC) - Part 1 | Agilent Regards James
Hi Mike,
Thanks for the reply but i have run the instrument performance test it was ok.
Customer is using quarts cuvettes.
another issue we found when running wavelength accuracy and precision run from the validation, it missing one or two wavelength…
We have a 7890B that was configured with an MSD but is being reconfigured for a different analysis. It is now running an FID/TCD method, and the aux detector has been disconnected and unconfigured. The MS/Aux Det button on the GC keyboard says no aux…
Hello,
I am having an issue getting the system pressure test to pass. I have referred to the manual and followed all the steps, and have checked for any leaks (there are no visible leaks) and the leak test on the system is also passing - yet the pressure…
Hi This morning the check Tune failed. After adjusting MS1, the tune passed with warnings. Then I decided to autotune. It went through many of the steps until "Enhanced" failed. I am not sure what this step is. Not easy to find any documentation. Can…
When Air gap is 0.2 and the flow rate is 2.1 ml/min then the peak area found 287 by FID but when the air gap is 0 and flow rate is 1.47 ml/min then the area reduced to 141. Where analysis performed by Autosampler.
I think we do this at my lab but not with a valve. We use a plot column and anayze headspace above a water sample. We test for methane ethane ethene and propane useing an FID. The integrated gastight syringe with a valve in it from Fisher helps. We use…
Hello everyone
I have 3 error messages from the Agilent infinity ii 1260 SFC Multi sampler:
1- Metering device Movement Failed ( EE25444.0) 2- Taking needle From park station failed ( EE25105.201 ) 3- Axis did not reach its target position in time…
Using OpenLab EZChrom A.04.1.0.0 with a 6890N GC-FID this error occurs
The IS dept have looked into this and have commented that the systems log mentions that the instance has reached its maximum size of 32MB. We have been running the same system…
This Information Applies To: HES ion source in 5977B/C GC/MSD, 7010 triple quadrupole GC/MS systems
Issue
The filaments are replaced as part of routine maintenance, or when they break (zero output current).
Items Required
Gloves, nylon,...
This Information Applies To: Agilent 5977A/B/C GC/MSD
Issue
The Electron Multiplier Horn must be replaced when it is contaminated or the EMV value reaches 3000 V with a clean ion source.
Items Required
Electron multiplier horn (5977B/C:...
This Information Applies To: Agilent 5973/ 5975/5977 GC/MSD with rotary vane foreline pump
Issue:
The oil mist filter is recommended to be replaced annually. If the color of the filter has changed or there is smell from the filter, the oil mist...
This Information Applies To: Agilent EI Source
Issue:
During normal operation of the GC/MS, the EI SST/Inert ion source will need to be disassembled to proceed with abrasive ion source cleaning and / or routine replacement of consumable parts (filaments...
This Information Applies To: Agilent G7129A/B/C Vialsampler
Issue:
Replacing the needle and needle seat of the Vialsampler is required when:
The needle is visibly damaged.
Leaks or blockages in the vialsampler are observed, especially between...
This Information Applies To: Agilent G1311A/B/C, G7111A/B, Quaternary Pumps, and G1310A/B, G7110B Isocratic Pumps, G1312A/B/C, G7112B Binary Pumps
Issue:
How to diagnose no flow or no pressure issues on binary, quaternary, or isocratic pumps.
...
This Information Applies To: Agilent UV and RID detectors
Issue
A clogged flow cell causes high backpressure. The clog can be removed by flushing the system with solvents at high pressure. If you suspect a clog or experience high backpressure due...
This Information Applies To: Agilent G1312X and G7112X binary pumps.
Issue:
A blockage before the pressure sensor, e.g. in a pump head, will not give a high pressure or overpressure system error. Instead, the pump may show one of various error messages...
This Information Applies To: Agilent 1100, 1200, 1260 LC Pumps.
Issue:
The following procedure allows the cleaning of residue from the pump's check valves, often caused by polymerization of aged acetonitrile or salt-based solutions that may prevent...
This Information Applies To: Agilent LC Systems
Issue
After analyzing dirty or concentrated samples, some sample compounds may retain in the column and other parts of the HPLC system. If the column re-equilibration after each run is not enough to...