the abundance of ion 69. I rechecked the source and it doesn't look dirty. then I did an autotune it stopped on the width mass axis of the second quadrupole.
Finally, after 2 or 3 more attempts, I ended up completing the autotune with an abundance of…
Hi all,
I am currently troubleshooting a leaky 1260 infinity II HPLC-SFC-ELSD and want to carry out a leak test in the utility program, but i could not find a clear, detailed description on how to do this. Could anyone direct me to the correct resource…
Hi!
I still need help yes, please!
- On the machines (GC system and Injector) it just says HP6890 (see photos attached)
- The PC we employ is an old Windows XP running one, that was used to run the GC-FID before we want to control it with the serial…
Hi, I would suggest to test the same without column installed to the FID. If problem looks similar check for leaks at the FID gas lines and clean the FID. If not clean the inlet and replace the split vent line and filter. Maybe try a new column.
BR…
Hi there, I noticed recently that the ECD back signal on Agilent GC 7890 (using it for trace gas analysis) is oddly spiking (while the FID is a straight, consistent line). It never used to do this. I just recently changed the inlet septum, could this…
Hi Community
I have an Issue on one of our GC-FIDs 6890N. I have large Peak Tailing, especially on the back of my chromatogramm:
What i already did:
- New Column
- New Septa/liner
- New Gold Plate
- Cleaned Inlet and Detector
- Re…
I have a Cary 3500 and running Cary UV Workstation Software 1.2 and Windows 10
I downloaded the new Cary UV Workstation Software 1.3 via the Agilent SubscribeNet.
first I ran the systemPreparationTool.exe
That finished without issues.
Then I ran…
*The system and method are given at the bottom of this post*
I am working with an Agilent 8860 operating a DB-624 UI (30m x 0.25mm x 1.4um) column with nitrogen carrier gas and split inlet (20:1). The system was shut down for approximately 1 year, and…
Any special procedures to prepare for cross-country shipment a 7890B with SS, PP inlets, heated valve oven, and TCD-FID? Also a 7697A with 100-vial tray?
Turning off the systems on Friday night that need to be ready to go on Monday morning is not recommended. It can take quite some time for a GC/MS to come back up to operational after being shut down. Even cooling the temperatures all down and then heating…
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x and 5.x
Issue
ICP-MS Instrument Control or Data Analysis Software will not open, or crashes shortly after opening.
Background
MassHunter uses configuration files to store...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.4 and above (Rev C. and Rev D.)
Issue
The Glitch Resetter resets configuration setting files for MassHunter and can be used when the MassHunter software is exhibiting strange behavior...
This Information Applies To: Agilent ICP-MS MassHunter Software 5.x (Rev D)
Issue
It is best practice to note MassHunter Software Settings before running the Glitch Resetter, renaming MassHunter configuration settings files, or before upgrading...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x (Rev C)
Issue
It is best practice to note MassHunter Software Settings before running the Glitch Resetter, renaming MassHunter configuration settings files, or before upgrading...
This Information Applies To: Agilent ICP-MS MassHunter Software revisions 4.x and 5.x
Issue
How to clear or archive the acquisition queue? How to resolve queue task file errors?
Background
The Acquisition Queue ( Figure 1 ) lists all tasks...
This Information Applies To: Agilent Fluorescence Detectors G1321A, G1321B, G7121A, G7121B
Issue
This article describes how to diagnose a leak in your fluorescence detector (FLD) module.
Steps to Follow
Confirm the leak error originated in...
This Information Applies To: Agilent ICP-MS MassHunter 5.1 Software, SPS 4 Autosampler
Issue
The SPS-4 autosampler (ALS) may need to be reconfigured after the Glitch Resetter tool is used to reset the software or after a change from a different...
This Information Applies To: Agilent G4208A Instant Pilot
Issue
This article describes how to switch the illumination of the autosampler on or off (if available) using the G4208A Instant Pilot.
Items Required
G4208A Instant Pilot for Agilent...
This Information Applies To: Agilent 7683B Automatic Liquid Sampler
Issue:
O nly use this alignment procedure if the injector hardware configuration has changed or if the Align Mode light comes on.
Agilent does not recommend performing this procedure...
This Information Applies To: Agilent MassHunter data acquisition software and MassHunter Quantitative Data Analysis Software
Issue
This article explains the difference between quantifier and qualifier ions and provides some general guidance on quantifier...