As title states.
Instrument: #1 shows "GCMS9"
Instrument #2: should show "GC16"
However on the quant report, only Instrument #1 is accurate, the quant reports on #2 read HP G1530A
I've checked msdchem.ini and InstName is defined properly…
Hello,
Did you apply update 06 before upgrade? It´s necessary.
This update 06 fixes this flaw in version 07, after this action you update to version 08.
Regards,
Rafael Pinto
The Cary 60 UV-Vis and its nearly endless supply of accessories
We’ve written before about the many accolades of the powerful yet accessible Cary 60 UV-Vis and its highly flexible software. This instrument’s popularity seemingly knows no bounds and…
Hello,
I am expeirencing the same issue after having to reload E.02.02.1431. The quant report prints as one job and the chromatogram and the spectra reports (I'm printing a detailed report) print as a second job.
I've done as ron_tackett mentioned…
Instability in the anode voltage will cause baseline problems in your detector signal. For example, if the lamp doesn't light properly, the voltage will reset and you will see periodic changes in the baseline. I have seen old lamps sometimes produce odd…
I can't seem to get our new instrument to pass an EPA DFTPP tune for method 525.2. We recently got an instrument with the hydroinert source and I have only gotten a couple of passing tunes but nothing that is repeatable. I have tried manual tuning myself…
Yes! I checked the line too as according to the instructions (+) How to Disassemble and Assemble the HES (High Efficiency Source) - Articles - GC/MS Portal - Agilent Community
I will take a picture when I have them out next time. Thank you so much for…
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x and 5.x
Issue
ICP-MS Instrument Control or Data Analysis Software will not open, or crashes shortly after opening.
Background
MassHunter uses configuration files to store...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.4 and above (Rev C. and Rev D.)
Issue
The Glitch Resetter resets configuration setting files for MassHunter and can be used when the MassHunter software is exhibiting strange behavior...
This Information Applies To: Agilent ICP-MS MassHunter Software 5.x (Rev D)
Issue
It is best practice to note MassHunter Software Settings before running the Glitch Resetter, renaming MassHunter configuration settings files, or before upgrading...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x (Rev C)
Issue
It is best practice to note MassHunter Software Settings before running the Glitch Resetter, renaming MassHunter configuration settings files, or before upgrading...
This Information Applies To: Agilent ICP-MS MassHunter Software revisions 4.x and 5.x
Issue
How to clear or archive the acquisition queue? How to resolve queue task file errors?
Background
The Acquisition Queue ( Figure 1 ) lists all tasks...
This Information Applies To: Agilent Fluorescence Detectors G1321A, G1321B, G7121A, G7121B
Issue
This article describes how to diagnose a leak in your fluorescence detector (FLD) module.
Steps to Follow
Confirm the leak error originated in...
This Information Applies To: Agilent ICP-MS MassHunter 5.1 Software, SPS 4 Autosampler
Issue
The SPS-4 autosampler (ALS) may need to be reconfigured after the Glitch Resetter tool is used to reset the software or after a change from a different...
This Information Applies To: Agilent G4208A Instant Pilot
Issue
This article describes how to switch the illumination of the autosampler on or off (if available) using the G4208A Instant Pilot.
Items Required
G4208A Instant Pilot for Agilent...
This Information Applies To: Agilent 7683B Automatic Liquid Sampler
Issue:
O nly use this alignment procedure if the injector hardware configuration has changed or if the Align Mode light comes on.
Agilent does not recommend performing this procedure...
This Information Applies To: Agilent MassHunter data acquisition software and MassHunter Quantitative Data Analysis Software
Issue
This article explains the difference between quantifier and qualifier ions and provides some general guidance on quantifier...