Were you able to join us on June 6th for our Agilent GC Live session? If so, we would like to hear your thoughts and questions. If you missed it, please see the video below.
Yes, the ms40+ start. They go up to 3.2E0 Torr.
However, PS1 does not light.
PS2 only light the power light, not the other two.
Are the Turbos connected. Does Turbo2 need Turbo 1 to work? Because if independent, then the problem seems to affect…
Which Electron Ionization Source Part 1 has questions. Which Electron Ionization Source Part 2 has a few answers. Which Electron Ionization Source Part 3 has the particulars of each source.
This segment - Which Electron Ionization Ion Source Part 4…
sammyk I would recommend upgrading Firmware/Embedded Software to ESW 9.4.71. This may help address your issue that you have been experiencing.
The Agilent Call Center may be able to guide you through this. The ESW may be downloaded through Agilent Subscribenet…
Hi there,
Thank you for contacting Cell Analysis Technical Support. Regarding calculations, please see the below chart for the GRA Assay. Additionally, here is a link to the GRA White Paper.
For your second question, I would have to take a…
On the GC, is the Not Ready LED lit? If so, press the Status button and the GC will tell you what is not ready.
Split or Splitless? If it's Splitless the GC may need to be set to AutoPrepRun if the CTC sampler is not configured to send the prep run…
We have not tested nor validated the use of Oligo Pro II data on ProSize so we cannot comment on why it would work for your colleagues. As for why only a single row is showing, please collect the zip file for your data as outlined in my previous message…
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x and 5.x
Issue
ICP-MS Instrument Control or Data Analysis Software will not open, or crashes shortly after opening.
Background
MassHunter uses configuration files to store...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.4 and above (Rev C. and Rev D.)
Issue
The Glitch Resetter resets configuration setting files for MassHunter and can be used when the MassHunter software is exhibiting strange behavior...
This Information Applies To: Agilent ICP-MS MassHunter Software 5.x (Rev D)
Issue
It is best practice to note MassHunter Software Settings before running the Glitch Resetter, renaming MassHunter configuration settings files, or before upgrading...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x (Rev C)
Issue
It is best practice to note MassHunter Software Settings before running the Glitch Resetter, renaming MassHunter configuration settings files, or before upgrading...
This Information Applies To: Agilent ICP-MS MassHunter Software revisions 4.x and 5.x
Issue
How to clear or archive the acquisition queue? How to resolve queue task file errors?
Background
The Acquisition Queue ( Figure 1 ) lists all tasks...
This Information Applies To: Agilent Fluorescence Detectors G1321A, G1321B, G7121A, G7121B
Issue
This article describes how to diagnose a leak in your fluorescence detector (FLD) module.
Steps to Follow
Confirm the leak error originated in...
This Information Applies To: Agilent ICP-MS MassHunter 5.1 Software, SPS 4 Autosampler
Issue
The SPS-4 autosampler (ALS) may need to be reconfigured after the Glitch Resetter tool is used to reset the software or after a change from a different...
This Information Applies To: Agilent G4208A Instant Pilot
Issue
This article describes how to switch the illumination of the autosampler on or off (if available) using the G4208A Instant Pilot.
Items Required
G4208A Instant Pilot for Agilent...
This Information Applies To: Agilent 7683B Automatic Liquid Sampler
Issue:
O nly use this alignment procedure if the injector hardware configuration has changed or if the Align Mode light comes on.
Agilent does not recommend performing this procedure...
This Information Applies To: Agilent MassHunter data acquisition software and MassHunter Quantitative Data Analysis Software
Issue
This article explains the difference between quantifier and qualifier ions and provides some general guidance on quantifier...