Hello Kart995,
What vintage is your Bravo, could you please share serial number?
which .dev file are you trying to load did it work on this computer before?
Does the error say "Device type Bravo does not exist"
Are you able to initialize the Bravo…
As the filament gets older and the source dirtier areas will go down. Just bump up the EM volts a little by say 24 and see what you get. Keep bumping it up until you get areas you want. It should not change the tune much. You can always set it back to…
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We've been having issues with our LC-MS/MS 1260/6490 and 1290/6470 systems giving "LC Offline" errors when the instrument is all ready to go and we start a worklist. It clearly is connected, because it's showing the LC status the entire time. We're using…
From a GCMS perspective, 1.9 ml/min into the ion source is not optimal. The MS prefers down around 1.2 ml/min. Sensitivity is better and spectral tilt is more typical.
Septum head or septumless head? What is your gas supply pressure? When was the last…
Hello,
Question 1: Are you opening a snapshot or using review completed injections to open the in-progress injections? Is it possible you were on a replicate injection when trying to change the type.
Question 2: Andy is correct you must have the…
Helllo mighty Marty,
we have only one Infinity II device, so it can be useful. It works same as your example. But if we are going to compare this system with GC catalog it seems to be very painful to write all the info again and again when you are going…
Hello payninater ,
To utilize the inherited calibration curve you will need to copy the cal levels to the other targets. If you are doing this make certain your unknown targets have the same ISTD assigned. Quant does not verify this and simply applies…
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
When a sample name starts with zero, the leading zero disappears from the exported data ( Figure 1 and Figure 2 ).
Background
Removing the leading...
This Information Applies To: Agilent 7890B GC system and 7697A headspace sampler
Issue
The 7697 Headspace Sampler can be configured to communicate directly with the 7890B GC. When this direct communication is configured, the 7697A headspace gets...
This Information Applies To: Agilent GC/MSD systems
Issue:
When performing MS tuning, there is error message "No Emission Current" and tune is aborted.
Steps to Follow
This error normally means that the selected filament is not working. Perform...
This Information Applies To: Agilent OpenLab CDS
Issue
Any desired processing method can be assigned to the current Result Set.
Requirements
A result set available to link the method to.
Correct Privilege (Role Membership) set up for the...
This Information Applies To: Agilent LC and CE Systems compatible with Lab Advisor
Issue:
Firmware is updated or downgraded when new features are added, or to fix some system bugs. It also solves compatibility issues when a new module is added to...
This Information Applies To: Agilent OpenLab CDS
Issue
This article shows how to export a report of peak area and retention time of a sequence in an Excel format.
Prerequisites
To be able to carry out the procedure as described, privileges...
This Information Applies To: Agilent OpenLab CDS
Issue
Reports in OpenLab CDS can be printed or saved manually in Data Analysys, or automatically during reprocessing, or acquisition.
Requirements
The user needs the following Roles and Privileges...
This Information Applies To: Agilent 5975 and 5977 Series GC/MSD systems.
Issue
During tuning, MassHunter prompted the error message: "MSD Fault- RFPA Difficulty", and tune action stopped.
Steps to Follow
Try to reconfigure the GC/MS....
This Information Applies To: Agilent OpenLab CSD 2.5 and above
Issue
The integration optimizer helps find a suitable set of integration events. It allows integration parameters to be tuned via sliders (peak width, slope sensitivity, height reject...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue:
This article explains how to install the Agilent 2100 Expert software and connect a PC to an Agilent 2100 Bioanalyzer system.
Steps to follow:
The latest version of...