Hello Agilent community,
I have recently been 'Recovery Test in GMP' of Openlab 3.4 (Build 3.4.0.242) in a standalone environment using the Windows Hyper-V feature.
During the testing, I found the following two issues
First, a warning message…
I have proposed system from agilent 7890B to check high purity gases . system consists of TCD , PDHID and FID . me question is do you think that system is complicated and i have risk that if any fault happened the whole system will be down . How to guard…
Dear Community
I am using a GC/FID from Agilent with Openlab CDS. The GC/FID has to columns (front and back) which gives a slightly different retention time for the same substance. I use both lines, one for the measurement and the other for the control…
I don't think it would have a problem as long as you're not trying to connect with both software platforms at the same time. I've seen other customers do similar things (GCMS/FID, using MSD Chemstation for MSD work and GC Chemstation for FID work).
I work in a small, environmental lab. We test aluminum levels in serum using ICP-MS. We can run batches of 250 samples at a time. We dilute 500 microliters of serum to 5 ml using 0.2% HNO3. We calibrate using 1, 5, 10, and 20 ppb Aluminum std. At the…
Hello, Just to add on to dnprulz 's reply, the expression that he provided will work in OpenLab Custom Calculator and should perform what you are looking to do. However, if you want the pass/fail logic to be set on the report template then you will want…
We have OpenLab 2.1 (with content manger) running our GC and LC systems. We have successfully been running 2 x GC and 6 x LC systems however this morning on two of the systems we can see the following error:
Acquisition
Failed to connect to the…
Update: I checked filament and looks fine. Weird when switching from EI to CI source the tune fails 3x in a row and then passes every time after that. This happened twice after switching source. The tunes that pass though do not seem like everything is…
Hi Tom, we were told to upgrade to version 10.1 and it solved this issue. However, we found different strange behavior of manual integration. General integrator sometimes fail to integrate peak while manually integrating. What I still don't understand…
Hello, From the screenshot you posted the error that appears to be aborting the method run is "Failed to set injection volume". For a headspace sampler the injection volume should be the sample loop volume which is part of the instrument configuration…
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
The torch, bonnet, and platinum shield plate must be installed after performing maintenance, or replacing with new components.
Items Required
Standard...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
The torch, bonnet, and shield plate must be removed and inspected during routine maintenance, and when troubleshooting plasma ignition problems. Faults with...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
This procedure tests for an air leak in the sample introduction system, or fault with spray chamber draining, by sealing the end of the torch with a piece...
This Information Applies To: 7700, 7800, 7850, 7900 Agilent ICP-MS instruments
Issue
Error messages related to gas flows can cause the plasma to shut off or disable plasma ignition.
The troubleshooting procedure in this article is applicable for...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Error messages related to water flow or water valve issues can cause the plasma to shut off or disable plasma ignition. While a warning message will still...
This Information Applies To: Agilent Fluorescence Detectors (FLD)
Issue
Sometimes it’s necessary to change FLD EX and EM wavelengths during a run since not all components will excite or emit at the same wavelengths. However, when the wavelength...
This Information Applies To: Agilent Analytical Scale LC Systems
Issue
To troubleshoot high backpressure within an HPLC system, it’s necessary to understand the expected pressure throughout an operating system. The total pressure for an LC is measured...
This Information Applies To: Agilent LC Samplers except dual needle multisamplers
Issue
High pressure in the LC sampler is sometimes due to a clog in the needle seat assembly, the needle, or the sample loop. The needle can pick up sample particulates...
This Information Applies To: All OpenLab CDS ChemStation Edition software-Standalone Workstation
Issue
After launching OpenLab ChemStation Online, the following error is shown: “ChemStation ChemMain has stopped working” . OpenLab ChemStation Online...
This Information Applies To: Agilent AriaMx, Software version 1.8 and later
Issue
The Aria Warm up Feature was introduced with Aria SW/FW 1.8 to reduce baseline drift. The warm-up feature is used to speed up the heating process that would normally...