Hi Kris, thank you! I tried to upload the screenshot of the version info, but I failed. So I have to type all of them out since I'm not sure which one is useful. Hope it can help!
Agilent OpenLAB Intelligent Reporting A.01.11.138
Agilent OpenLAB CDS…
Hi All, I'm trying to get the following expression to work in a Qual 10 report (in excel format as that's about the extent of my coding knowledge): =IF(Area<DB_Notes,"Fail","Pass") to flag compounds which are less than a defined minimum peak area (which…
Hi Carmen,
Visually check your column in signs of contamination of stationary phase. It looks like your column was too old. In that case you could just reverse the column direction, and put for for long term conditioning at room temperature, then condition…
Are there electronic checks that can check to make sure a filament isn't failing because of an electronic issue? We had a filament die, which isn't too surprising considering it was nearly ten years old (teaching institution, the instrument sees periodic…
Hi kalle-h,
Has the method worked well for you in the past? Any changes recently like column trims? Sometimes small pieces of column can get caught inside the modulator fittings and impede flow, which has negative effects on our data.
If your peaks…
Hello,
For awhile now, I've been having issues with my resolution axis "passing" for masses 25 and 26 in no gas mode. I have done many cleanings and new tuning solutions. Can anyone explain what is causing this continual failing and what I could do…
What should you consider when selecting gases for your new GC or GC/MS system?
Which gases will you be using?
Did you c onfirm that gases available are a supported configuration for installation ?
Gas requirements are specified in Site Preparation…
Hello, I am running residual solvent testing on a product for my company and I am having issues with peak sensitivity. I am running this testing on a 7890/7697 GCHS-FID combo. I am tasked with coming up with a solution to this issue by only adjusting…
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
The torch, bonnet, and platinum shield plate must be installed after performing maintenance, or replacing with new components.
Items Required
Standard...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
The torch, bonnet, and shield plate must be removed and inspected during routine maintenance, and when troubleshooting plasma ignition problems. Faults with...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
This procedure tests for an air leak in the sample introduction system, or fault with spray chamber draining, by sealing the end of the torch with a piece...
This Information Applies To: 7700, 7800, 7850, 7900 Agilent ICP-MS instruments
Issue
Error messages related to gas flows can cause the plasma to shut off or disable plasma ignition.
The troubleshooting procedure in this article is applicable for...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Error messages related to water flow or water valve issues can cause the plasma to shut off or disable plasma ignition. While a warning message will still...
This Information Applies To: Agilent Fluorescence Detectors (FLD)
Issue
Sometimes it’s necessary to change FLD EX and EM wavelengths during a run since not all components will excite or emit at the same wavelengths. However, when the wavelength...
This Information Applies To: Agilent Analytical Scale LC Systems
Issue
To troubleshoot high backpressure within an HPLC system, it’s necessary to understand the expected pressure throughout an operating system. The total pressure for an LC is measured...
This Information Applies To: Agilent LC Samplers except dual needle multisamplers
Issue
High pressure in the LC sampler is sometimes due to a clog in the needle seat assembly, the needle, or the sample loop. The needle can pick up sample particulates...
This Information Applies To: All OpenLab CDS ChemStation Edition software-Standalone Workstation
Issue
After launching OpenLab ChemStation Online, the following error is shown: “ChemStation ChemMain has stopped working” . OpenLab ChemStation Online...
This Information Applies To: Agilent AriaMx, Software version 1.8 and later
Issue
The Aria Warm up Feature was introduced with Aria SW/FW 1.8 to reduce baseline drift. The warm-up feature is used to speed up the heating process that would normally...