Hi all, we have problem in GC7890B ,we cannot connection to the selected server and we try : 1- restart pc. 2- check Agilent open lab shared services it is started status. 3- change cable from straight to crossover. But the problem still exists. your…
I'm hoping to remove an FID detector from a 6890N to a 7890A. I noticed that the back panels for these instruments are different. Is it possible to move the FID into the newer GC? Will some sort of adapter be necessary for the flow control manifold?
I am using an agilent 7890B GC ECD system When i tried to open the Open Lab control panel, " Autostart Macro failed error#41063" was displayed and the control panel did not open. I tried your online solutions for similar error 16289 (Renaming for config…
Sometimes you just follow the daily routine; you take a new column, put it into the gas chromatograph (GC), adjust all necessary parameters, ignite the flame ionization detector (FID), wait until the system is stable and inject a test mixture. You expect…
This Information Applies To: Agilent 4200, 4150 and 2200 TapeStation.
Issue
Is it possible to analyze single stranded DNA (ssDNA) on the TapeStation? Which kit is the most suitable for analysis of ssDNA?
Resolution
Agilent does not offer any...
This Information Applies To: Agilent 4200 and 4150 TapeStation systems
Issue
How to Run the software installation verification on 4200 and 4150 TapeStation systems.
Background
The 4150 TapeStation model G2992A and 4200 TapeStation model G2991B...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, and Femto Pulse
Issue
Perform a capillary alignment when a new array is installed in your Agilent Parallel Capillary Electrophoresis instrument. An alignment may also be performed...
This Information Applies To: Agilent 4200 and 4150 TapeStation
Issue
Are the Agilent DNA and RNA ScreenTape assays denaturing?
Resolution
The DNA ScreenTape assays in the TapeStation portfolio are not denaturing. Only the RNA and High Sensitivity...
This Information Applies To: Agilent LC pumps with manual purge valve.
Issue
A good practice before using a system is to purge the system to remove air. This is done by observing the clear tubing from the solvent bottle as well as the waste line...
This Information Applies To: ICP-MS MassHunter 4.x and 5.x
Issue
Unable to open a batch in offline data analysis, or the batch is empty.
If the ICP-MS MassHunter software closes unexpectedly, there is a power outage, or the ICP-MS and computer...
This Information Applies To: Agilent OpenLab CDS versions 2.4 or higher.
Issue
How to preview result files using various Report Templates in OpenLab CDS versions 2.4 or higher.
Requirements
The user has the result set loaded in OpenLab CDS...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data ON.
Issue
An 'Authentication failed' error message appeared after entering user name and password when attempting to download a...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data On.
Issue
With Spectroscopy Database Administrator (SDA) and Protect Local Data turned on, batches are not accessible through file...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Scratches on AriaMx optical modules can lead to a reduction in their performance.
Background
Scratches on an AriaMx optical module are shown in Figure 1 .
Figure 1 ....