Hi all,
I am currently troubleshooting a leaky 1260 infinity II HPLC-SFC-ELSD and want to carry out a leak test in the utility program, but i could not find a clear, detailed description on how to do this. Could anyone direct me to the correct resource…
Hi!
I still need help yes, please!
- On the machines (GC system and Injector) it just says HP6890 (see photos attached)
- The PC we employ is an old Windows XP running one, that was used to run the GC-FID before we want to control it with the serial…
Hi there, I noticed recently that the ECD back signal on Agilent GC 7890 (using it for trace gas analysis) is oddly spiking (while the FID is a straight, consistent line). It never used to do this. I just recently changed the inlet septum, could this…
Hi, I would suggest to test the same without column installed to the FID. If problem looks similar check for leaks at the FID gas lines and clean the FID. If not clean the inlet and replace the split vent line and filter. Maybe try a new column.
BR…
Hi Community
I have an Issue on one of our GC-FIDs 6890N. I have large Peak Tailing, especially on the back of my chromatogramm:
What i already did:
- New Column
- New Septa/liner
- New Gold Plate
- Cleaned Inlet and Detector
- Re…
Any special procedures to prepare for cross-country shipment a 7890B with SS, PP inlets, heated valve oven, and TCD-FID? Also a 7697A with 100-vial tray?
I have a Cary 3500 and running Cary UV Workstation Software 1.2 and Windows 10
I downloaded the new Cary UV Workstation Software 1.3 via the Agilent SubscribeNet.
first I ran the systemPreparationTool.exe
That finished without issues.
Then I ran…
*The system and method are given at the bottom of this post*
I am working with an Agilent 8860 operating a DB-624 UI (30m x 0.25mm x 1.4um) column with nitrogen carrier gas and split inlet (20:1). The system was shut down for approximately 1 year, and…
Turning off the systems on Friday night that need to be ready to go on Monday morning is not recommended. It can take quite some time for a GC/MS to come back up to operational after being shut down. Even cooling the temperatures all down and then heating…
This Information Applies To: Agilent 4200, 4150 and 2200 TapeStation.
Issue
Is it possible to analyze single stranded DNA (ssDNA) on the TapeStation? Which kit is the most suitable for analysis of ssDNA?
Resolution
Agilent does not offer any...
This Information Applies To: Agilent 4200 and 4150 TapeStation systems
Issue
How to Run the software installation verification on 4200 and 4150 TapeStation systems.
Background
The 4150 TapeStation model G2992A and 4200 TapeStation model G2991B...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, and Femto Pulse
Issue
Perform a capillary alignment when a new array is installed in your Agilent Parallel Capillary Electrophoresis instrument. An alignment may also be performed...
This Information Applies To: Agilent 4200 and 4150 TapeStation
Issue
Are the Agilent DNA and RNA ScreenTape assays denaturing?
Resolution
The DNA ScreenTape assays in the TapeStation portfolio are not denaturing. Only the RNA and High Sensitivity...
This Information Applies To: Agilent LC pumps with manual purge valve.
Issue
A good practice before using a system is to purge the system to remove air. This is done by observing the clear tubing from the solvent bottle as well as the waste line...
This Information Applies To: ICP-MS MassHunter 4.x and 5.x
Issue
Unable to open a batch in offline data analysis, or the batch is empty.
If the ICP-MS MassHunter software closes unexpectedly, there is a power outage, or the ICP-MS and computer...
This Information Applies To: Agilent OpenLab CDS versions 2.4 or higher.
Issue
How to preview result files using various Report Templates in OpenLab CDS versions 2.4 or higher.
Requirements
The user has the result set loaded in OpenLab CDS...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data ON.
Issue
An 'Authentication failed' error message appeared after entering user name and password when attempting to download a...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data On.
Issue
With Spectroscopy Database Administrator (SDA) and Protect Local Data turned on, batches are not accessible through file...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Scratches on AriaMx optical modules can lead to a reduction in their performance.
Background
Scratches on an AriaMx optical module are shown in Figure 1 .
Figure 1 ....