Hi,
this is a very nasty mass axis.
Could you please confirm, that you have S-Lenses installed, as they are configured.
Please have a look, through this troubleshooting guide and follow the instructions. Hopefully it will solve your problems, or…
ICP-MS MassHunter Version 4.1. I cannot Startup Standard Lens Tune!
The message appears "Failed to add Startup/Hardware tasks to Queue; Enter path for batch folder".
As usual (my Batchs)- everything works.
Hello,
Our Headspace sampler 7697A Leak test failed. Leak test failing at the stage 1 off the Restriction and Pressure Decay Test.
Going from there, the sample probe was replaced as well as the pressurization solenoid valve but without success.
…
Hello vtpolywood ,
What type of GC do you have, if I may? If it's an 8890 for example there are some Diagnostic tests built-in that you can run on the Cool On Column inlet. Have you recently changed gas tanks (whether carrier, FID fuel, air or makeup…
In MSD Chemstation, you can specify which signal to use for quantification: TIC, Target Ion, or GC Signal (for GC detectors like FID, TCD, etc.) Go to the Calibrate menu and select Edit
Compounds. On the Compound Table Identification tab, look for the…
Hi,
I plan to attempt some SimDist analysis in accordance with D2887 on my agilent GC-FID. I was hoping that I could achieve this without additional software (i.e. just through manual manipulation of the data acquired by Chemstation), but apparently…
Our micro GC 990 is Natural Gas Analyzer B and B extended version with 3 channels (PoraPLOT U, 6-meter CP Sil 5 CB, CP-Molsieve 5A). We are having trouble with data processing. We have 2 calibration gases from Agilent (Natural Gas mixture and Universal…
Hi everyone.
We have a 8890 Agilent GC with nickel catalyst and FID detector. We would like to use hydrogen as carrier gas, but we don’t know the right flow rates, because the manual is indicating flow rates only for using helium as carrier gas.
For…
the abundance of ion 69. I rechecked the source and it doesn't look dirty. then I did an autotune it stopped on the width mass axis of the second quadrupole.
Finally, after 2 or 3 more attempts, I ended up completing the autotune with an abundance of…
This Information Applies To: Agilent 4200, 4150 and 2200 TapeStation.
Issue
Is it possible to analyze single stranded DNA (ssDNA) on the TapeStation? Which kit is the most suitable for analysis of ssDNA?
Resolution
Agilent does not offer any...
This Information Applies To: Agilent 4200 and 4150 TapeStation systems
Issue
How to Run the software installation verification on 4200 and 4150 TapeStation systems.
Background
The 4150 TapeStation model G2992A and 4200 TapeStation model G2991B...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, and Femto Pulse
Issue
Perform a capillary alignment when a new array is installed in your Agilent Parallel Capillary Electrophoresis instrument. An alignment may also be performed...
This Information Applies To: Agilent 4200 and 4150 TapeStation
Issue
Are the Agilent DNA and RNA ScreenTape assays denaturing?
Resolution
The DNA ScreenTape assays in the TapeStation portfolio are not denaturing. Only the RNA and High Sensitivity...
This Information Applies To: Agilent LC pumps with manual purge valve.
Issue
A good practice before using a system is to purge the system to remove air. This is done by observing the clear tubing from the solvent bottle as well as the waste line...
This Information Applies To: ICP-MS MassHunter 4.x and 5.x
Issue
Unable to open a batch in offline data analysis, or the batch is empty.
If the ICP-MS MassHunter software closes unexpectedly, there is a power outage, or the ICP-MS and computer...
This Information Applies To: Agilent OpenLab CDS versions 2.4 or higher.
Issue
How to preview result files using various Report Templates in OpenLab CDS versions 2.4 or higher.
Requirements
The user has the result set loaded in OpenLab CDS...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data ON.
Issue
An 'Authentication failed' error message appeared after entering user name and password when attempting to download a...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data On.
Issue
With Spectroscopy Database Administrator (SDA) and Protect Local Data turned on, batches are not accessible through file...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Scratches on AriaMx optical modules can lead to a reduction in their performance.
Background
Scratches on an AriaMx optical module are shown in Figure 1 .
Figure 1 ....