ICP-MS MassHunter Version 4.1. I cannot Startup Standard Lens Tune!
The message appears "Failed to add Startup/Hardware tasks to Queue; Enter path for batch folder".
As usual (my Batchs)- everything works.
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ICP-MS MassHunter Version 4.1. I cannot Startup Standard Lens Tune!
The message appears "Failed to add Startup/Hardware tasks to Queue; Enter path for batch folder".
As usual (my Batchs)- everything works.
Hello,
I moved this post to the Atomic Spectroscopy area of the Agilent Community where it is more likely someone with ICP-MS MassHunter expertise will see it.
dp44,
Can you please provide a little more detail so we can answer your question?
Tina
I experienced a similar but perhaps slightly different issue where I was unable to run the torch axis from the startup due to a communication error. Agilent identified the error as a glitch in the Mass Hunter software and ran the glitch resetter utility, which resolved the issue.
Answer my question, please. I cannot hold Standard Lenses Tune!
Message: "Enter path for batch Folder". What path?
Hello dp44
My suggestion is to run the glich reset Utility or delete the configuration file, both things are the same.
Important, before to delete those file, write down the ICPMS IP because you will have to configure the instrument after deleting those files.
Please, follow those steps:
1. Know the ICPMS IP address
2. Go to this path > C:\User\[Current User]\AppData\Roaming\Agilent_Technologies,_Inc\[All folders below]
3. Go to C: or D:\Agilent\ICPMH\1\Configuration_7800.xml, HardwareConfig_7800.xml, Queuetask.xml
Note: In case of 7800, 7900, 8800 or 8900 name with "_7800" , "_7900" , "_ICPQQQ" or "_8900" in the same location
4. Restart Masshunter, and then you need to reconfigure the IP Address and Autosampler in the Settings Menu
Thanks
Regards