Hello Achim_Hongenaert ,
I apologize for the delayed response.
There are a few outliers that can be used for recovery calculations. If this compound is added to all samples then I believe the best option will be to call it a Surrogate in quant, even…
Thank you, Linh, for your information. Given that it is an old machine, I am concerned about the potential loss of data if we upgrade the software. Instead, I will create a shutdown method to be executed at the end of the sequence run.
Hello,
I would like to ask if it is possible to execute the command "Created Compound from Each Selected Spectrum" in version B.10.0 of the Agilent MassHunter Qualitative Analysis software. This command is available in version B.07.00, but not in version…
Did you remove the diffusion pump, take it apart, empty the contents completely, wash them all with something like toluene, reassemble it with new diffusion pump fluid filled only to the top of the "cold" mark - if you didn't take it all apart and any…
Hello. Thank you howard_sanford for that answer! I talked to an Agilent technical representative and he came up with the same solution. But, we have the B.07.06.2704 version of Masshunter. What would be the data path for those files in that case? I am…
Dear juju,
Sorry to tell you, that single UV spectra extraction at a certain wavelength for each peak is not feasible within bio-SEC Software.
B rgds,
Anne
Hi,
Unfortunately, I cannot clarify the error message and the cause in this forum, so I would ask you to contact your responsible customer support. A ticket can then be opened with a detailed description including the log files so that the software…
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This Information Applies To: Agilent 4200, 4150 and 2200 TapeStation.
Issue
Is it possible to analyze single stranded DNA (ssDNA) on the TapeStation? Which kit is the most suitable for analysis of ssDNA?
Resolution
Agilent does not offer any...
This Information Applies To: Agilent 4200 and 4150 TapeStation systems
Issue
How to Run the software installation verification on 4200 and 4150 TapeStation systems.
Background
The 4150 TapeStation model G2992A and 4200 TapeStation model G2991B...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, and Femto Pulse
Issue
Perform a capillary alignment when a new array is installed in your Agilent Parallel Capillary Electrophoresis instrument. An alignment may also be performed...
This Information Applies To: Agilent 4200 and 4150 TapeStation
Issue
Are the Agilent DNA and RNA ScreenTape assays denaturing?
Resolution
The DNA ScreenTape assays in the TapeStation portfolio are not denaturing. Only the RNA and High Sensitivity...
This Information Applies To: Agilent LC pumps with manual purge valve.
Issue
A good practice before using a system is to purge the system to remove air. This is done by observing the clear tubing from the solvent bottle as well as the waste line...
This Information Applies To: ICP-MS MassHunter 4.x and 5.x
Issue
Unable to open a batch in offline data analysis, or the batch is empty.
If the ICP-MS MassHunter software closes unexpectedly, there is a power outage, or the ICP-MS and computer...
This Information Applies To: Agilent OpenLab CDS versions 2.4 or higher.
Issue
How to preview result files using various Report Templates in OpenLab CDS versions 2.4 or higher.
Requirements
The user has the result set loaded in OpenLab CDS...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data ON.
Issue
An 'Authentication failed' error message appeared after entering user name and password when attempting to download a...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data On.
Issue
With Spectroscopy Database Administrator (SDA) and Protect Local Data turned on, batches are not accessible through file...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Scratches on AriaMx optical modules can lead to a reduction in their performance.
Background
Scratches on an AriaMx optical module are shown in Figure 1 .
Figure 1 ....