I get a bunch of junk on the front panel of the GC and the detectors I have (PID and FID) end up going cold. It is a bunch of work to re-calibrate due to software stuff we have to do for the method we are running. Plus the 1/2 hr runs I do take a while…
Hi everyone! Please help me to fix the problem. I have been using Agilent 6470A.
What could be the reason for the error on the pics? MS1 and MS2 «RFPA functionality Failed». It appears everytime when I’m doing QQQ Power On Diagnostic.
Hi Azrael, Publication Part Number: A02028 might be one of several apps to look at. if you could elaborate which targets are nice but not required for quantitation? It appears that Argon is the carrier and sample prep diluent gas then, though He/H2 are…
Hi All.
I've installed many time Openlab from version 2.0 to 2.5 but this is the first time I get this error on a new computer that IT gave us.
Trying to install Openlab 2.5 Workstation on Win10.
It fails at the "Openlab Chemstation Access" step…
Hello, SW: MassHunter Workstation, Quantitative Analysis, Drug Analysis for GC, Version 10.1 Build 10.1.733.0 I am trying to batch process data acquired by GC-FID but I unable to generate the correct sample result since I don't know where to enter the…
Hello, I have a TCD + FID GC 6890. Need to upgrade to Windows 10, because Windows will no longer provide security updates for Windows 7. Is Chemstation B.04.03 compatible with windows 10? Alternatively, will A.10.02 be compatible with GC6890? Thanks for…
Hi everyone,
We have detected fails in 3 FLD modules installed in the same instrument.
The fist of these gave the error 06712 (emission motor did not find position),and was replaced with a second module. This when it was being installed failed again…
I have been operating an 7890A/5975C with Chemstation version E.02.00.493 for a couple of years. The autosampler is a Gerstel MPS2 (model MXY-02-00B) controlled by Maestro version 1.10[017] and the GC has an FID in the front detector position. I have…
Hi All,
For the last 1.5 years, the pump has been running fine even though the rear seal wash was blocked. Then in September, we were having issues with our pumps and found there was leaking in pump B. We did a maintenance, meaning cleaning the pumps…
Hello,
we want to analyse a gas mixture (CO2, CO, propane, ethane and methane in hydrogen) with the HP 6890 Series GC System (G1540A). The gases are coming to the column via a six-way valve and after the column, there is a TCD and a FID detector. In…
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer systems, RNA kit (15 nt) (p/n DNF-471-0500/1000), HS RNA kit (15 nt) (p/n DNF-472-0500/1000), Small RNA kit (p/n DNF-470-0275)
Issue
Which kit should be used to analyze single...
This Information Applies To: Agilent 6820, 6890, 7820A GC systems with a Split/Splitless (SSL) inlet
Issue
Non-volatile sample matrix components will accumulate in the inlet liner and impact on analytical performance. The inlet liner should be changed...
This Information Applies To: Agilent headspace samplers (HS)
Issue
GC cycle time needs to be calculated correctly. Too short a GC cycle time will reduce sample quality and possibly stop the analysis prematurely. Too long GC cycle time can cause...
This Information Applies To: Agilent 7820A GC
Issue
7820A GC is designed with simplified keypad that comes with five buttons. They are Stop, Prep Run , Start, Up and Down arrow buttons. Changing the IP address requires a different method compared...
This Information Applies To: Agilent Single Needle Autosamplers
Background
Sometimes the user may observe liquid flowing from Port four on the autosampler injection valve. During an injection sequence, it is normal to have liquid from port four...
This Information Applies To: Agilent 4200, 4150, 2200 TapeStation systems
Issue
Can I run an assay using the ladder or sample buffer from a different assay if I have run out of the appropriate assay ladder or sample buffer? Is it possible to run...
This Information Applies To: Agilent ICP-MS 7700, 7800, 7850, 7900, 8800, and 8900 systems
Issue
Peristaltic pump tubing that has lost its elasticity will not deliver the sample to the nebulizer correctly. When the pump tubing appears limp or flattened...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx touch screen displays error code 90 after the Instrument Health Check (IHC), which happens when the AriaMx is switched on, or after running the onboard diagnostic tests...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx optical modules
Issue
AriaMx users can change which AriaMx optical modules are installed to upgrade the instrument capabilities or to troubleshoot.
Items Required
Any...
This Information Applies To: AriaMx real-time PCR system
Issue
Error 43 is displayed on the AriaMx touch screen. Error 43 is a voltage error and it normally indicates that the cartridge LED voltage or motor voltage being detected is abnormal. Sometimes...