Is the MS still pumped down and ready to go? Do you have -- Use the MS -- checked in the method? If the column is connected to the FID and the MS is not running you'll need to uncheck that and save the method, hopefully with a new name like No_MS_FID_Only_28Feb2023…
Hello, is it possible to operate a HP 5890 II with 7673 in standalone mode completely without computer/integrator?
I'm trying to set up a GC taken from a former GC-MS system working with a PC over GPIB. It should now work as GC-FID together with the…
I am getting message "draw command failed, EE34205" while running batch in G7129B infinity 2 autosampler. I have tried replacing transport assembly, but error is same. I have used another module G7129A Infinity autosampler with this LC, but same error…
Hi Ran,
Thank you for contacting us and I am sorry to hear that you are observing this issue. Based on the symptoms observed (low signal intensity causing the lower markers not to be detected combined with the autofocus failure) may indicate hardware…
Hi,
I removed Heater/sensor assy from Back channel and put in front channel FID and again reconfigure FID.
Upto now, it's working.
Means Heater/sensor assy was faulty.
But still, one thing I am unable to understand that Fid block was heating earlier…
The computer suffered a firmware downgrade and now it has firmware A.1.08 which we need to update to maybe A.1.16 or A.1.12 but the pc has windows XP. (currently it is giving us an error "AUX HEATER 2 FAULT ") It is a 7890A GC (FID) with MS 5975C that…
Thank you for your response Today when you open the GC we noted the increase returned valid but not connected and the Remote LED off we tried to configuration instrument but a message appears(failed to connect to 6890 at 100.100.100.101)but the GC IP…
We have a baseline that gives a sinusoidal wave that starts about 16 minutes. We are using an Agilent 6850 GC with a split/splitless injector and an FID. The inlet is interfaced to a 7679A HS. The baseline is good up until 15.5 minutes then it starts…
Hi, Howard Sanford
Thank you for your replay. The version of MassHunter (MH) Data Acquisition and quantitative analysis programs software is B.07.00.
Unfortunately, there isn’t any error code for this problem. But a window with “The head of file could…
This file contains a list of 86 commonly used consumables and parts for 8860 and 8890 GC .
Upload this file to your Smart Alerts software to automatically add these parts to the Master Parts List
This Information Applies To: Agilent 6820, 6890, 7820A GC systems with a Split/Splitless (SSL) inlet
Issue
Non-volatile sample matrix components will accumulate in the inlet liner and impact on analytical performance. The inlet liner should be changed...
This Information Applies To: Agilent headspace samplers (HS)
Issue
GC cycle time needs to be calculated correctly. Too short a GC cycle time will reduce sample quality and possibly stop the analysis prematurely. Too long GC cycle time can cause...
This Information Applies To: Agilent 7820A GC
Issue
7820A GC is designed with simplified keypad that comes with five buttons. They are Stop, Prep Run , Start, Up and Down arrow buttons. Changing the IP address requires a different method compared...
This Information Applies To: Agilent Single Needle Autosamplers
Background
Sometimes the user may observe liquid flowing from Port four on the autosampler injection valve. During an injection sequence, it is normal to have liquid from port four...
This Information Applies To: Agilent 4200, 4150, 2200 TapeStation systems
Issue
Can I run an assay using the ladder or sample buffer from a different assay if I have run out of the appropriate assay ladder or sample buffer? Is it possible to run...
This Information Applies To: Agilent ICP-MS 7700, 7800, 7850, 7900, 8800, and 8900 systems
Issue
Peristaltic pump tubing that has lost its elasticity will not deliver the sample to the nebulizer correctly. When the pump tubing appears limp or flattened...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx touch screen displays error code 90 after the Instrument Health Check (IHC), which happens when the AriaMx is switched on, or after running the onboard diagnostic tests...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx optical modules
Issue
AriaMx users can change which AriaMx optical modules are installed to upgrade the instrument capabilities or to troubleshoot.
Items Required
Any...
This Information Applies To: AriaMx real-time PCR system
Issue
Error 43 is displayed on the AriaMx touch screen. Error 43 is a voltage error and it normally indicates that the cartridge LED voltage or motor voltage being detected is abnormal. Sometimes...
This Information Applies To: Agilent 2100 Bioanalyzer system
Issue
Can I run qPCR samples containing Sybr® Green I on the Bioanalyzer?
Background
Sybr® Green I is an Intercalating Dye commonly used to detect amplification products in real...