Hi Lakshmi, Here is the reply from our compliance group.... Traceability and Audit Trails Data are generated by the same native chromatography data system (CDS) used in the daily operation of the instrument, which controls the system being qualified during…
Hi,
Every time we vent and vacuum down the MS2 auto tune fails with the high mass.
I've tried to tune from factory settings and manual tune using a file that was used prior to the shutdown.
The instrument is second hand so we have had the vendor…
This is a chromatogram of my high standard, Still haven't gotten to the low. Note that this is actually just one compound injected on the sorbent tube. The compound is methyl methacrylate. The tube is Carbopack B,X. The library identifies the compound…
Hi, I would be grateful for the community's insight on an issue that has been plaguing our 6520 Accurate-Mass QTOF-LC/MS. We are able to successful turn on the instrument, power condition, do mass calibrations, and TOF tunes (all the way from quick tunes…
I did a lens ramp on the failed BFB_AT and the emission ramp for 50 amu was very choppy. Setting the emission at 50 amu is where the tune process fails. Could this be due to a hardware problem?
#I am currently battling with MH 4.5 and a generic communication error that has cascaded into me not being able to bring the 7700x into “shutdown” mode for ~6 weeks now. I have had numerous calls with tech support and all suggestions have failed to this…
This article is a compilation of Frequently Asked Questions (FAQs) for Agilent's consumable products in the Chemistries and Supplies Division (CSD). FAQ categories include Filaments and Ion Sources , Gas Management, GC Columns , General , Inlets & Liners…
Hello Yanding, Glad to hear that worked! The needle to seat connection is very resilient to pressure, and can hold at 600 bar and more. I do not believe that would be the reason why the connection failed, it is most likely that the screw or other part…
Hi I'm using chemstation revision G1701EA E.02.02.1431 and the last successful launch was a day yesterday. It seems the malfunction accrued (during a "run" with a "new" method we are trying. involves FID HS for DCM residue, all the vials were sampled…
The Agilent Equipment Qualification Plan (EQP) for OQ is freely available on the Agilent website for potential customers to review. I have attached the standard EQP OQ for GC
This Information Applies To: 4200, 4150 and 2200 TapeStation, TapeStation analysis software A02.02 or higher.
Issue:
When using the Agilent 4200, 4150 and 2200 TapeStation systems, the DV 200 of FFPE RNA samples can be calculated within the TapeStation...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, ProSize Data Analysis Software
Issue
How to export a ladder as a size calibration file and import it into a different run in ProSize.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
It is possible to set up the 2100 Expert software so that the files are automatically exported each time a chip run is complete.
Steps to Follow
To turn...
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software
Issue:
How to identify and troubleshoot late migration of the ladder, marker, and sample peaks in data generated on the Agilent 2100 Bioanalyzer system.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
If communication between the 2100 Bioanalyzer and the PC cannot be established, or if an intermittent communication loss occurs, follow the instructions in...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
Instructions on how to import from or export data into LIMS software.
Steps to Follow
Data import
When importing sample names and sample comments from...
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software version B.02.08 or later
Issue
When printing a report to PDF or HTML with the 2100 Expert software, the error "Failed to Generate Report" appears.
Background
This error...
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software
Issue
Resetting upper or lower markers from their automatically assigned settings in the Agilent 2100 Expert software.
Background
The Agilent 2100 Expert software...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert Software
Issue
Samples with a broad signal such as NGS smears should be analyzed by setting up a region. Analyzing a region is also termed smear analysis.
Steps to Follow...