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Hi, We observed an error during autotune of QQQ GCMS as "Peak width gain failed", When it was occurred and what is the reason for the repeat error, Autotune was not completed due to " Peak width gain failed". Please suggest the recommendations and possibility…
Hi Chris and Chelsea,
thanks for your detailed answeres. I tried the suggested fixes and so far did not managed to reestablish a connection between PC and ICP-MS also after resetting the IP address of the ICP-MS. The computer detects that there is a…
Hi mazarakis, I do not see an advanced operation manual published as of yet. I have attached the 8890 Operation Manual in case this helps. Regards James
Hi, In Masshunter 10, for a 6470 QQQ is it possible to have your worklist display the time that each injection will start and finish, or failing that, the time/date that your worklist is due to complete. Thanks - John. ross
I am now using the HPLC infinity 1260 with the software Openlab (Version A.01.02), the software shows an EMF now as shown in the attached photo. I know EMF means Early Maintenance Feedback, but what should I do to deal with it. I tried to find some useful…
OK, first you need to increase your read time to at least 30 seconds, preferably 60 seconds. At 10 seconds, you are probably not seeing a peak for the 5ppb standard, which is why your calibration is failing (not linear). How low are you trying measure…
Hello all,
We are running a GC/MS 5977A/7890B in our lab. Last week, after cleaning and reinstalling our Extract EI source, the system pumped down normally, but the GC gave a "Thermal Shutdown" message. Under status, it read "Thermal Aux 2 Open Sensor…
Hi, I am using Agilent 7820A GC-FID with EZChrom Elite data system. I am absolutely new to GC. Past few days I am trying to do a multi-level calibration for my analyte. But totally confused with the options I find in the software. So far I have done the…
I have an Agilent 5975C MSD and 7890A GC that I'm getting a failed PING test on. I've done the troubleshooting I can (reboot system in proper order, reboot PC). I can ping the main IP but the ones going to the instruments fail. Please advise. PC is running…
This Information Applies To: 4200, 4150 and 2200 TapeStation, TapeStation analysis software A02.02 or higher.
Issue:
When using the Agilent 4200, 4150 and 2200 TapeStation systems, the DV 200 of FFPE RNA samples can be calculated within the TapeStation...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, ProSize Data Analysis Software
Issue
How to export a ladder as a size calibration file and import it into a different run in ProSize.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
It is possible to set up the 2100 Expert software so that the files are automatically exported each time a chip run is complete.
Steps to Follow
To turn...
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software
Issue:
How to identify and troubleshoot late migration of the ladder, marker, and sample peaks in data generated on the Agilent 2100 Bioanalyzer system.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
If communication between the 2100 Bioanalyzer and the PC cannot be established, or if an intermittent communication loss occurs, follow the instructions in...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
Instructions on how to import from or export data into LIMS software.
Steps to Follow
Data import
When importing sample names and sample comments from...
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software version B.02.08 or later
Issue
When printing a report to PDF or HTML with the 2100 Expert software, the error "Failed to Generate Report" appears.
Background
This error...
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software
Issue
Resetting upper or lower markers from their automatically assigned settings in the Agilent 2100 Expert software.
Background
The Agilent 2100 Expert software...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert Software
Issue
Samples with a broad signal such as NGS smears should be analyzed by setting up a region. Analyzing a region is also termed smear analysis.
Steps to Follow...