I found the issue. I have "Hide duplicates" selected which prevents any additional Fails from being displayed. However, if I uncheck that box, there is a Fail in every row. This is a summary result, is there a way to make it display only once per group…
Hello everyone,
We have a problem with the acquisition methods on GC, but not on HPLC.
When we want to change an acquisition method that is in "approved" status to "generic" status in order to modify it, it is impossible to do so because the box is…
Before first use: Soak in 100ppm sodium calibration standard for 24 hours to condition the probe With use (submersion in the liquids under test) the response time will become slow and it might be difficult to calibrate. If this occurs the probe needs…
Hello all,
I made a custom excel report template for GC-MS/FID data I'm working with in MassHunter B.10 and I'm having an issue getting the template to report the user selected "best" from the spectrum ID results list.
Here is how I've added the table…
Thanks for the response Matthais. The issue actually is that autotune sometimes fails to match EPA compliance criteria, and so it becomes necessary to manually tweak settings. I get that Agilent doesn't want lab techs carelessly messing around with quadrupole…
Hi! Recently we baught GC 8890 with tandem detector fid-scd(detector for sulfor detection 8355). In this case limit of detection of sulfur compaunds is very high (ppm level). We need to meet more low limits of detection of sulfur compounds. Can we dismount…
Thank you sir for the best answers.
I have another question to ask.
My new MPAES 4210 is just a year old. My plan is to Analyse metals for Lube Oil Condition Monitoring for mine fleets.
However, I find bit difficult to get the correct calibration…
Abdoul-
From your description (instrument configuration fails), it sounds like you will need to remove and re-install MH Acquisition. You might try a repair of the software.
Pinging 192.168.254.12 only confirms that the MS is communicating with…
Thank you very much! I'll make sure to have those items correctly. Our instrument (5975C MSD) has been in idle condition for over an year but under vacuum up until recently I started it again. My real issue is autotune fail. The tune fail symptom is Ent…
This Information Applies To: Agilent 4200 TapeStation 4150 TapeStation, TapeStation controller software
Issue
The system verification can be run to check the TapeStation performance, for example, when you suspect an instrument hardware fault.
...
This Information Applies To: Agilent 4200 and 4150 TapeStation software.
Issue
How to uninstall and reinstall the 4200 and 4150 TapeStation software.
Background
An uninstallation and reinstallation of the TapeStation software should be performed...
This Information Applies To: 2200 TapeStation instruments, 2200 TapeStation controller software
Issue:
The Agilent 2200 TapeStation controller software won't launch but displays the correct serial number in the top-right corner of the loading screen...
This Information Applies To: 4200, 4150 and 2200 TapeStation, TapeStation analysis software A02.02 or higher.
Issue:
When using the Agilent 4200, 4150 and 2200 TapeStation systems, the DV 200 of FFPE RNA samples can be calculated within the TapeStation...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, ProSize Data Analysis Software
Issue
How to export a ladder as a size calibration file and import it into a different run in ProSize.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
It is possible to set up the 2100 Expert software so that the files are automatically exported each time a chip run is complete.
Steps to Follow
To turn...
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software
Issue:
How to identify and troubleshoot late migration of the ladder, marker, and sample peaks in data generated on the Agilent 2100 Bioanalyzer system.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
If communication between the 2100 Bioanalyzer and the PC cannot be established, or if an intermittent communication loss occurs, follow the instructions in...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
Instructions on how to import from or export data into LIMS software.
Steps to Follow
Data import
When importing sample names and sample comments from...