We have 6490A LCMS. Instrument works well but when I checked for autotune it failed. The data seems OK but now days I have to autotune every two weeks. Can anybody advise if I am over killing (by too many times autotuning) or it is a signal of instrument…
Hi mr.white, I already did several upgrades from OpenLAB EZChrom to OpenLAB 2.x. let me write some pros/cons: Pros - fully virtualized, support server 2019 and Windows 10 - easy upgrade (same integrator, raw data can be copied and opened, method imported…
Hi, We have Standalone instrumnet connect to a PC running on OpenLAB Chemstation C.03 version, the PC runs on XP. We are now seeing issues like once the sequences are completed Automatic upload failed, can someone help us on this
We have recently replaced the ESI needle on our Agilent 6100 LC-MS. All is well with the flow, but we are not able to tune our instrument. Last week, the tune looked fine, but since replacing the needle the peaks (118, 622, 922) are not found and we get…
Hi.
From a year till now, every time we measure, whether in LA-ICP-MS or in liquid mode, sensitivity is not good.
Furthermore, relationship between masses differ a lot through time (like, 3 or 4 hours).
Agilent Argentina does not provide useful…
Can Someone help me in converting below logical statements to IR. Statement IF Assay>99 And Assay<101 ,Then "Pass" Otherwise Display "Fail" Syntax I used =Iif(99<Assay<101,"Pass","Fail") But results I am getting as below Always Pass Thanks & Regards Rajesh…
We have backup generation, and we also recently put all of our instruments on a full-pass UPS system (Weissco Power - www.weisscopower.com) All power to each instrument goes through the UPS system. The nice thing about the system we have is that the power…
Hi Erik, This depends on the version of G2070AA or BA. The below may help. The Autostart Macro failed, error# 999 occurs on startup of the Chemstation if the Initial Screen Window Size is set to “Icon” in the Configuration editor. In the PCS section of…
This Information Applies To: AriaMx real-time qPCR system
Issue
The instrument fails to reach the required temperature during a run.
Resolution
Check if the temperature of the environment around the instrument is too low resulting in the instrument...
This Information Applies To : Agilent ELSDs G4260A, G4260B, G4261A, G4621B, G7102A, G7102B
Content :
If the evaporator tube of ELSD becomes contaminated with nonvolatile material resulting in poor chromatography, please use the procedure in this...
This Information Applies To: Agilent ICP-MS (7800/7850/7900/8900)
Issue
The oil should be replaced at least once every six months, or when the oil color is indicates it needs to be changed . The foreline pump should be checked monthly. This article...
This Information Applies To: Agilent ICP-MS MassHunter versions 4.4 - 4.6 and 5.x.
Issue
After performing an autotune, the batch tune report will not generate or print.
Background
ICP-MS MassHunter uses an application called ICP-MS Data Analysis...
This Information Applies To: Agilent 6400 Series triple quadrupole LC/MS systems equipped with a gate valve
Issue
Installing the Ion Transfer Capillary after cleaning or replacement in Agilent LC/MS instruments with a gate valve.
Required Items...
This Information Applies To: Agilent OpenLab CDS 2.x
Issue
This article outlines the procedure on how to quantify uncalibrated compounds in OpenLab CDS 2.x. using reference compounds in the processing method compound table.
Background
Uncalibrated...
This Information Applies To: Agilent OpenLab CDS 2.x
Issue
This article outlines the procedure on how to quantify the uncalibrated compounds in OpenLab CDS 2.x when the analytical method requires a fixed response factor.
Background
Uncalibrated...
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
When your Agilent OpenLab ChemStation Edition software fails to launch with errors " Login failed with the following message: Configuration system failed to...
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
Agilent OpenLab ChemStation Edition software fails to launch with error containing the words " Autostart Macro failed ”. This article will provide you some...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer and Oligo Pro II instruments, and their respective controller software.
Issue Failed to build pressure error comes up shortly after starting a separation...