Hello, I have a G1321B that showed errors during the OQPV. The FSE changed the flash lamp Iand the Intensity test is OK arround 10000 counts buen the and Raman ASTM Signal/Noise fail. I want to know if there are another test to do.
Hello,
I am expeirencing the same issue after having to reload E.02.02.1431. The quant report prints as one job and the chromatogram and the spectra reports (I'm printing a detailed report) print as a second job.
I've done as ron_tackett mentioned…
Anyone have experience with a 7890B causing abnormal signal attenuation and more signal noise than normal? The attenuation problem - the detector's AIB signal has a maximum signal of ~ 69,000 uV however the signal now tops out at ~30,000 uV in the ChemStation…
Hello vanphu, Thanks for the model information. On power on, the motor needs to move the pump to specified positions and if it fails to do so in a range of motor steps, it can give the error you mentioned. We advise to leave the pump stroke in auto to…
When doing autotune I get high precursor in mass 502. I get 12.79% and the limit is 12%. The manual says that it could be contaminated. The equipment has had preventive maintenance recently but it has now this problem. Previously it had a ratio of mass…
Hello,
Our lab currently uses a headspace-GC-FID to analyze for ethanol in blood samples. We have a multi-level, internal standard calibration curve as well as control samples at various concentrations that are analyzed in a sequence. Is there a way…
Hello lperry ,
The document below explains what that error is, essentially it could be that an ALS is not ready for injection, or some other piece of hardware connected to the GC.
6890 GC Not Ready Messages (agilent.com) (bottom of page 9).
…
The Digest of upcoming webinars has been updated as of January 4.
Notable additions include:
Spectroscopy Digital Workshop & Bootcamp (16)
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New Year resolution for my ICP-MS: I will keep my ICP-MS analysis free from contaminants…
I changed my acquisition method from using front FID to back FID. I changed this in the acquisition method detector, signals, and columns sections. On my status tab, the detector is still showing front FID and the online signals is showing no options…
The Digest of upcoming webinars has been updated as of December 27.
Check Out:
New Year resolution for my ICP-OES: I will keep my ICP-OES analysis free from contaminants on January 17
Potency with LC/UV on February 1
Optimizing the GC to Get…
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
When your Agilent OpenLab ChemStation Edition software fails to launch with errors " Login failed with the following message: Configuration system failed to...
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
Agilent OpenLab ChemStation Edition software fails to launch with error containing the words " Autostart Macro failed ”. This article will provide you some...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer and Oligo Pro II instruments, and their respective controller software.
Issue Failed to build pressure error comes up shortly after starting a separation...
This Information Applies To: Agilent 6400 Series triple quadrupole LC/MS systems equipped with a gate valve.
Issue
Removing the Ion Transfer Capillary for maintenance on instruments with gate valve. The gate valve allows ion capillary removal and...
This Information Applies To: Agilent OpenLab ChemStation, Agilent OpenLab CDS, Agilent OpenLab EZChrom
Issue
Due to the license error “ An error occurred connecting to the license server: The desired vendor daemon is down. Check the Imgrd log file...
This Information Applies To: HPLC Advisor app
Issue
Legacy HPLC method needs to be translated to a new column or LC system (HPLC to UHPLC or Analytical to Preparative LC).
Requirements
Install the most recent version of the HPLC Advisor...
This Information Applies To: Agilent 7890 A/B, 8860 and 8890 GC Systems with Split/Splitless (SSL), Multimode (MMI) or Programmable Temperature Vaporization (PTV) Inlets
Issue:
The Inlet Leak & Restriction Test is executed after every inlet maintenance...
This Information Applies To: 5000 series ICP-OES (5100,5110,5800,5900), AVS 4/6/7, ICP Expert version 7.X
Issue
The AVS can contribute to instrument performance issues such as sensitivity and precision. During troubleshooting, bypassing (or skipping...
This Information Applies To: Agilent GC Systems
Issue
Loss of peak resolution can be a combination of decrease in separation and increased peak width. Loss of resolution can impact on analytical reproducibility and accuracy.
Other chromatographic...
This Information Applies To: Agilent GC Systems
Issue
Contamination that creates ghost and carry over peaks can be introduced at different points including sample preparation, introduction, and separation. The additional peaks can cause false positive...