Hello,
Does anyone know were the signal data for the live signal displayed in the online signal window is stored and/or how to access it in Chemstation Rev.B.04.03[16]? I would like to write a macro to run in the scheduler to periodically grab a live…
This is absolutely the wrong column. Ammonia and H2S need apolar thick films to be separated and no specialized Free-Fatty-Acid-Phase (FFAP). A CP-Volamines column would do (CP7448) . Ammonia elutes just after CO2 and before water, H2S after water at…
First off, it is not the barcode reading that causes the vial leaking, but my best guess is that the barcode reading introduces a variable time, that then can cause a scheduling conflict. This scheduling conflict is then not handled, and the 7697A is…
For the GC-6890 FID detector issues you're experiencing, here's a simplified approach to troubleshoot the errors:
Gas Supplies:
Make sure all gas supplies (utility, makeup, hydrogen) are on.
Check that the pressure…
Hi All,
We have a 5977 MSD which came up with two errors following a site power outage:
"Source Heater Error: Timeout - temperature fails to increase under full power." "Analyser Heater Error: Timeout - temperature fails to increase under full power…
We have a GC-MA7890B with an FID detector and I are observing spikes in the baseline after we made a couple of changes.
We installed guard columns with unions on inlet and detector side, added a 2nd gas cylinder and required tubing, cleaned the FID…
We suddenly lost power during sample injection, when the power back, the autosampler got needle lock fail error message and fail to go back to needle seat, anybody could help? we did a cold start but not work.
Thank you for the help so far. I was able to solve the problem on my results table by using the "left outer join" function.
However, the report will not print the individual peak chromatograms for the target ion or qualifiers if there was no peak detected…
Hi everyone I have a strange issue to report. We are using a 6890GC with FID and TCD that was upgraded many years ago to give use LAN communication rather than GPIB. It works great even though it is over 20 years old. Just prior to Christmas we installed…
Hi,
1. It is not normal, that you have to purge the cell gas lines every time
2. Ou should perform at least following "Tests" during Plasma ignition: Torch Axis - EM - Resolution/Axis. But a performance report every day would be nice (and therefore…
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
When your Agilent OpenLab ChemStation Edition software fails to launch with errors " Login failed with the following message: Configuration system failed to...
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
Agilent OpenLab ChemStation Edition software fails to launch with error containing the words " Autostart Macro failed ”. This article will provide you some...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer and Oligo Pro II instruments, and their respective controller software.
Issue Failed to build pressure error comes up shortly after starting a separation...
This Information Applies To: Agilent 6400 Series triple quadrupole LC/MS systems equipped with a gate valve.
Issue
Removing the Ion Transfer Capillary for maintenance on instruments with gate valve. The gate valve allows ion capillary removal and...
This Information Applies To: Agilent OpenLab ChemStation, Agilent OpenLab CDS, Agilent OpenLab EZChrom
Issue
Due to the license error “ An error occurred connecting to the license server: The desired vendor daemon is down. Check the Imgrd log file...
This Information Applies To: HPLC Advisor app
Issue
Legacy HPLC method needs to be translated to a new column or LC system (HPLC to UHPLC or Analytical to Preparative LC).
Requirements
Install the most recent version of the HPLC Advisor...
This Information Applies To: Agilent 7890 A/B, 8860 and 8890 GC Systems with Split/Splitless (SSL), Multimode (MMI) or Programmable Temperature Vaporization (PTV) Inlets
Issue:
The Inlet Leak & Restriction Test is executed after every inlet maintenance...
This Information Applies To: 5000 series ICP-OES (5100,5110,5800,5900), AVS 4/6/7, ICP Expert version 7.X
Issue
The AVS can contribute to instrument performance issues such as sensitivity and precision. During troubleshooting, bypassing (or skipping...
This Information Applies To: Agilent GC Systems
Issue
Loss of peak resolution can be a combination of decrease in separation and increased peak width. Loss of resolution can impact on analytical reproducibility and accuracy.
Other chromatographic...
This Information Applies To: Agilent GC Systems
Issue
Contamination that creates ghost and carry over peaks can be introduced at different points including sample preparation, introduction, and separation. The additional peaks can cause false positive...