Hello mass_defect ,
There is currently not a workflow for changing the sample name information in MassHunter after the data file has been acquired. There have been enhancement requests made for this feature but there is currently no timeline for when…
Support and educational resources for the Labware MiniHub
Automation Solutions Knowledge Base
Microplate-Handling Device Guides
PDF user guides
Online Labware MiniHub User Guide
Opening Labware MiniHub Diagnostics
Creating Labware MiniHub…
To enable the Net.TCP Port Sharing Service using MMC
From the Start menu, open the Services Management Console either by opening a Command Prompt window and typing services.msc or by opening Run and typing services.msc into the Open box.
In…
This video guides you through the process of removing the capillary on a system with a VacShield and applies to G6470B, G6475A, G6495C, G6495D, Ultivo (G6465A, G6465B) iQ (G6160A), and Revident (G6575A).
This video is intended to support the written…
This video guides you through the process of installing and removing a capillary with a gate valve and applies to G6495B, G6546A, and 6545XT AdvanceBio (G6549A).
This video is intended to support the written instructions found in the online help or…
New FID Jet!
The latest FID jet is intended for use in 6890/7890/8890/8860/8850/9000 GC models
The legacy jets will not work in the 8890/8850/8860/9000 GC models
The new jet makes installing the column seamless with a conical shape to direct the…
Hello,
you will have to ask your local FSE for installation has it’s very big and offline installation. So if you have a visit plan ask for the help website for Masshunter. It will not be integrated with Masshunter but will work has a website.
This Information Applies To: Agilent Liquid Chromatography (LC) systems
Issue:
Shutting down the HPLC for a long period requires following this general procedure to prevent damage to the system and the column.
Steps to follow:
Store the...
This Information Applies To: Agilent G7129A/B Autosampler with Sample Thermostat/Cooler G7167-60101 or G7167-60005.
Issue:
The autosampler may stop working from time to time, potentially giving off loud noises and switching off the light. The only...
This Information Applies To: Agilent 5977A/B GC/MSD with EI source, EI Extractor Source, or CI Source.
Issue:
During normal operation of the GC/MSD, the source will require cleaning. It is time to clean the source when:
There is a loss in analyte...
This Information Applies To: Agilent HES source, Agilent 5977 Series GC/MSD
Issue:
During normal operation of the GC/MSD, the source will require cleaning. It is time to clean the source when:
There is a loss in analyte response not improving...
This Information Applies To: Agilent 5977 and 5975 Series GC/MSD systems
Issue
The autotune fails and reports the error Tune action stopped: Gain and offset = 0 and peaks are too narrow!
Resolution
The MSD autotune program is run after routine...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Condition new or cleaned ICP-MS skimmer cones and sampler cones by aspirating a Conditioning Solution before use.
Background
Drift up can be a sign of...
Turn On the GC/MS Interface and Oven Using OpenLab CDS
Multiple Results
This Information Applies To: Agilent GC/MS instruments controlled by OpenLab CDS software
Issue
Turning on the GC/MS interface heater and Oven using OpenLab CDS software.
Steps to Follow
From the Home tab, click Method > Instrument Setup...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900)
Issue
The signal monitor function in MassHunter can help with troubleshooting low sensitivity, carry over, contamination, or high background. It can also be used to optimize...
This Information Applies To: Agilent UV detectors (Variable Wavelength Detectors, Multiple Wavelength Detectors, and Diode Array Detectors)
Issue
Checking accumulated hours on the UV lamp.
Steps to Follow
There are four ways to check the accumulated...
This Information Applies To: Agilent 7700/7800/7850/7900/8800/8900 ICP-MS
Issue:
Poor internal standard (ISTD) mixing can cause high relative standard deviation (RSD).
The recommendations in this article are applicable if:
It takes a long...