Hello,
We are currently running an Agilent 6460 QQQ LC/MS.
After a seemingly successful run we went to go analyze the data and found that all of our peaks had shifted considerably. We concluded that this might be due to the replacement of our inline…
Hello,
Recently, I've come across an issue where I performed a Lamp Intensity test using the Instant Pilot and it failed the 221-350nm wavelength. Since this is a relatively new lamp, I decided to look into values and that's where I saw Lab Advisor…
Hi Using Openlab 2.4 with our 6890N GC. My question is how to be able to capture a Blank Run (no injection, only FIDsignal during oven ramping) ? In the training I understood that a "Double Blank" is what I needed. But when I make a sequence, with first…
Situation: User installed Openlab C.01.05 to run an LCMS system. Was able to configure the sytem, but when they launched they would see the following error in the initializing instrument phase: MSD Error 'Installl module, 'C:\Chem32\CORE\HPMSACQ0.DLL…
Hi all Wondering if a method can cause the IP adressess to get meesed up. I tried running a new method on an agilent 5975C MS with 7890A GC integrated with Gerstel headspace and FID.. the method did run but no data was collected. and worse, I believe…
Hi, what type of analysis are you running? For example is this pesticide analysis, residual solvents, etc? I'm also curious what type of sample matrix you are using.
A drop in transmission of 219/69 and 502/69 is typically related to the source. It…
Ok. So it sounds like some progress to get the negative mode tune to complete and look ok. I would run the negative tune only. Let it complete and save the tune file. Then run a positive polarity tune immediately.
If that fails again, its probably worth…
The front inlet on my GC8890 is failing the restriction test. It passes the leak test no problem and I've done everything I can think of to fix it. I've replaced the septa, checked the gold seal, trimmed the column, baked the column, and checked the inlet…
Hello Everyone, I'm new to Open Lab CDS and I currently have version 2.2 paired with a Agilent GC-FID. I'm still learnng the software and I had a few questions in regards to calibrating and calculating uncalibrated peaks. In Open Lab CDS, how do I calculate…
This Information Applies To: Agilent ICP Expert software.
Issue
The software version is often asked and is a valuable information: to see if any updates are needed, if certain options are available etc.
Steps to Follow
Launch ICP Expert...
This Information Applies To: Agilent OpenLab CDS
Issue
This article provides step-by-step instructions to calculate peak-to-valley ratio in OpenLab CDS.
Background
The peak-to-valley ratio is calculated to indicate the quality of peak separation...
This Information Applies To: Agilent 6500 Series Q-TOF LC/MS systems, MassHunter Workstation 10.1 or below and MassHunter Workstation 11.0 .
Issue
Fully reset the Q-TOF LC/MS system via a power cycle without venting. For users who experience slow...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, and Oligo Pro II systems
Issue
The volume of sample used by Agilent parallel capillary electrophoresis systems during a run.
Resolution
The...
This Information Applies To: Agilent 2100 Expert software, 2100 Expert Security Pack, 2100 Bioanalyzer
Issue
When opening the 2100 Expert software and using the Security Pack, the error message " Start of launcher application failed - The requested...
This Information Applies To: Agilent 6890, 6850, 7890, 8890, 8860, Intuvo 9000 GC systems.
Issue
The exchange of the ignitor in a Flame Photometric Detector (FPD) may be required in the following scenarios:
Preventive or periodic maintenance...
This Information Applies To: Agilent 1290 Infinity Quaternary Pump G4204A, 1290 Infinity II Flexible Pumps G7104A/C, and G7131A/C.
Issue
If the flexible/quaternary pump does not generate flow or build up pressure, it could be due to a stuck inlet...
This Information Applies To: Agilent 5200, 5300 and 5400 Fragment Analyzer systems
Issue
Separation times for the Fragment Analyzer for each array format and kit.
Resolution
Caution : The times in this article are the length of time...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, Oligo Pro II, ProteoAnalyzer systems
Issue
Guidance for installing the Agilent parallel capillary electrophoresis instrument controller and/or...
This Information Applies To: OpenLab CDS (version 2.x) system
Issue:
This article explains how to export OpenLab CDS 2.x data as Archived file.
For copying OpenLab CDS 2.x data to another Projects or another OpenLab CDS systems, you can use data...