Are these FID issues only with this instrument or with others in your lab as well. If this is only on this instrument it might have to do with the H2 or air EPCs. If it is on other systems as well, you might want to check your instrument air. I have seen…
It may. I'll review the Report Template Editor Concepts Guide and your post (@wydnaa) and see how this works .As for how we would calculate this manually, I'd just divide the result but the expected value (in our case 0.02 ppm) and multiply this by 100…
Won't start without a "Mating Connector"
I use RS232 to control the pump. The mating connector is not present,
The manual says short pins 4 and 5 and pins 8 and 9 of the IO port.
This results in ramp-up and fail.
What is the correct wiring for…
Hello,
Our 6545 QTOF has been idle for a few weeks. When I checked the computer today, I found that "communication failed" errors had started appearing a few days after the instrument was last put to Standby. I'm not sure what happened as I don't think…
I have a GC 6850 with an FID. I'll have to upgrade to Windows 10 soon, because Windows will no longer provide security updates for Windows 7. If I upgrade my computer to Windows 10, is there a ChemStation version that's compatible with the 6850 and Windows…
Hi, I am using a 6890 GC in split mode with an isothermal temperature and no flow ramp and operating in constant pressure mode. Please can you advise how using the setting constant makeup flow for the FID detector is different to constant column and makeup…
Hi, We observed an error during autotune of QQQ GCMS as "Peak width gain failed", When it was occurred and what is the reason for the repeat error, Autotune was not completed due to " Peak width gain failed".
Please suggest the recommendations and possibility…
Hello Michael,
It's kind of a yes and no answer. Technically, the wavelength calibration will have failed because the strontium wavelength was not found - so you will see this if you check the results. Practically this is unlikely to impact operation…
My manager is wanting me to add pass/fail system suitability assessments to my reports/processing methods. In order to limit my validation work and minimize the number of report templates that I am maintaining, I am trying to keep the report adaptive…
Please check your data files and make sure the solvent peak is completely excluded . I have found that some data files I cannot detect ANY analytes of interest in Optimizer, even though I can identify them in standalone Unknowns Analysis. Without fail…
This Information Applies To: Agilent ICP Expert software.
Issue
The software version is often asked and is a valuable information: to see if any updates are needed, if certain options are available etc.
Steps to Follow
Launch ICP Expert...
This Information Applies To: Agilent OpenLab CDS
Issue
This article provides step-by-step instructions to calculate peak-to-valley ratio in OpenLab CDS.
Background
The peak-to-valley ratio is calculated to indicate the quality of peak separation...
This Information Applies To: Agilent 6500 Series Q-TOF LC/MS systems, MassHunter Workstation 10.1 or below and MassHunter Workstation 11.0 .
Issue
Fully reset the Q-TOF LC/MS system via a power cycle without venting. For users who experience slow...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, and Oligo Pro II systems
Issue
The volume of sample used by Agilent parallel capillary electrophoresis systems during a run.
Resolution
The...
This Information Applies To: Agilent 2100 Expert software, 2100 Expert Security Pack, 2100 Bioanalyzer
Issue
When opening the 2100 Expert software and using the Security Pack, the error message " Start of launcher application failed - The requested...
This Information Applies To: Agilent 6890, 6850, 7890, 8890, 8860, Intuvo 9000 GC systems.
Issue
The exchange of the ignitor in a Flame Photometric Detector (FPD) may be required in the following scenarios:
Preventive or periodic maintenance...
This Information Applies To: Agilent 1290 Infinity Quaternary Pump G4204A, 1290 Infinity II Flexible Pumps G7104A/C, and G7131A/C.
Issue
If the flexible/quaternary pump does not generate flow or build up pressure, it could be due to a stuck inlet...
This Information Applies To: Agilent 5200, 5300 and 5400 Fragment Analyzer systems
Issue
Separation times for the Fragment Analyzer for each array format and kit.
Resolution
Caution : The times in this article are the length of time...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, Oligo Pro II, ProteoAnalyzer systems
Issue
Guidance for installing the Agilent parallel capillary electrophoresis instrument controller and/or...
This Information Applies To: OpenLab CDS (version 2.x) system
Issue:
This article explains how to export OpenLab CDS 2.x data as Archived file.
For copying OpenLab CDS 2.x data to another Projects or another OpenLab CDS systems, you can use data...