Hello ljones031 ,
I would suggest copying the installation files to a folder on the local hard drive and then disconnecting any external drives before attempting installation. Most MassHunter programs will try to install to a D: drive it if is found…
I am getting message "draw command failed, EE34205" while running batch in G7129B infinity 2 autosampler. I have tried replacing transport assembly, but error is same. I have used another module G7129A Infinity autosampler with this LC, but same error…
Hi Ran,
Thank you for contacting us and I am sorry to hear that you are observing this issue. Based on the symptoms observed (low signal intensity causing the lower markers not to be detected combined with the autofocus failure) may indicate hardware…
Hi,
I removed Heater/sensor assy from Back channel and put in front channel FID and again reconfigure FID.
Upto now, it's working.
Means Heater/sensor assy was faulty.
But still, one thing I am unable to understand that Fid block was heating earlier…
The computer suffered a firmware downgrade and now it has firmware A.1.08 which we need to update to maybe A.1.16 or A.1.12 but the pc has windows XP. (currently it is giving us an error "AUX HEATER 2 FAULT ") It is a 7890A GC (FID) with MS 5975C that…
This file contains a list of 86 commonly used consumables and parts for 8860 and 8890 GC .
Upload this file to your Smart Alerts software to automatically add these parts to the Master Parts List
We have a baseline that gives a sinusoidal wave that starts about 16 minutes. We are using an Agilent 6850 GC with a split/splitless injector and an FID. The inlet is interfaced to a 7679A HS. The baseline is good up until 15.5 minutes then it starts…
Thank you for your response Today when you open the GC we noted the increase returned valid but not connected and the Remote LED off we tried to configuration instrument but a message appears(failed to connect to 6890 at 100.100.100.101)but the GC IP…
Hi, Howard Sanford
Thank you for your replay. The version of MassHunter (MH) Data Acquisition and quantitative analysis programs software is B.07.00.
Unfortunately, there isn’t any error code for this problem. But a window with “The head of file could…
Hi again
try the last hope ,
first try to select your reporting method in ( DA report template ) , the sequence accept it but i don't know if it will success to print ,
you may try it
the second thing if the first failed ,then try to edit your…
This Information Applies To: Agilent ICP Expert software.
Issue
The software version is often asked and is a valuable information: to see if any updates are needed, if certain options are available etc.
Steps to Follow
Launch ICP Expert...
This Information Applies To: Agilent OpenLab CDS
Issue
This article provides step-by-step instructions to calculate peak-to-valley ratio in OpenLab CDS.
Background
The peak-to-valley ratio is calculated to indicate the quality of peak separation...
This Information Applies To: Agilent 6500 Series Q-TOF LC/MS systems, MassHunter Workstation 10.1 or below and MassHunter Workstation 11.0 .
Issue
Fully reset the Q-TOF LC/MS system via a power cycle without venting. For users who experience slow...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, and Oligo Pro II systems
Issue
The volume of sample used by Agilent parallel capillary electrophoresis systems during a run.
Resolution
The...
This Information Applies To: Agilent 2100 Expert software, 2100 Expert Security Pack, 2100 Bioanalyzer
Issue
When opening the 2100 Expert software and using the Security Pack, the error message " Start of launcher application failed - The requested...
This Information Applies To: Agilent 6890, 6850, 7890, 8890, 8860, Intuvo 9000 GC systems.
Issue
The exchange of the ignitor in a Flame Photometric Detector (FPD) may be required in the following scenarios:
Preventive or periodic maintenance...
This Information Applies To: Agilent 1290 Infinity Quaternary Pump G4204A, 1290 Infinity II Flexible Pumps G7104A/C, and G7131A/C.
Issue
If the flexible/quaternary pump does not generate flow or build up pressure, it could be due to a stuck inlet...
This Information Applies To: Agilent 5200, 5300 and 5400 Fragment Analyzer systems
Issue
Separation times for the Fragment Analyzer for each array format and kit.
Resolution
Caution : The times in this article are the length of time...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, Oligo Pro II, ProteoAnalyzer systems
Issue
Guidance for installing the Agilent parallel capillary electrophoresis instrument controller and/or...
This Information Applies To: OpenLab CDS (version 2.x) system
Issue:
This article explains how to export OpenLab CDS 2.x data as Archived file.
For copying OpenLab CDS 2.x data to another Projects or another OpenLab CDS systems, you can use data...