Hello Yanding, Glad to hear that worked! The needle to seat connection is very resilient to pressure, and can hold at 600 bar and more. I do not believe that would be the reason why the connection failed, it is most likely that the screw or other part…
Hi, I would be grateful for the community's insight on an issue that has been plaguing our 6520 Accurate-Mass QTOF-LC/MS. We are able to successful turn on the instrument, power condition, do mass calibrations, and TOF tunes (all the way from quick tunes…
Use 1 meter of deactivated fused silica tubing going into the source (the same diameter of your column), then use a union (either the press-fit glass type of, better yet, the SilTite brand) to connect to your column in the oven. When you want to change…
Hello tdnola , "in use by another..." is a safety function that prevents a second session to the MSD: OK & wanted function. 1st) troubleshooting because a PING does only a small (OSI) communication check (are voltages & cabling OK?), I recommend the communication…
#I am currently battling with MH 4.5 and a generic communication error that has cascaded into me not being able to bring the 7700x into “shutdown” mode for ~6 weeks now. I have had numerous calls with tech support and all suggestions have failed to this…
We work with a Q-TOF 6545 and it fails positive auto tune. Is there anyone who knows this error, what causes it and what can be done to rectify this? Thank you
Hello everyone,
I have created a simultaneous SIM/scan method and we're using a HS-SPME-GC-MS system (GC: Agilent 7890 A GC-System; MS: Agilent 5975C Inert XL MSD with Triple-Axis Detector; Software: Chemstation G1701EA E.02.00.493).
We get a TIC…
Hello, I am trying to generate a streamlined intelligent report in OpenLab where we can capture all peaks of our SEC gel filtration standard in a single table and be able to evaluate APD Pass/Fail for each peak and Resolution between BGG and Ovalbumin…
Were you able to join us on April 11th for our Agilent GC Live session? If so, we would like to hear your thoughts and questions. If you missed it, please see the video below.
Time stamps refer to the above video.
(14:05) What is…
Hi I'm using chemstation revision G1701EA E.02.02.1431 and the last successful launch was a day yesterday. It seems the malfunction accrued (during a "run" with a "new" method we are trying. involves FID HS for DCM residue, all the vials were sampled…
How to Reset the GC/TQ Tune File to Default Values
Multiple Results
This Information Applies To: Agilent 7000A/B/C/D Triple Quadrupole GC/MS systems
Issue
When a triple quadrupole GC/MS system tune fails, the user can check for any abnormalities by setting the tune file to default tune file before checking for hardware...
This Information Applies To: Agilent ICP-OES 5000 Series (5100/5110/5800/5900)
Issue:
The ICP-OES and AVS 6/7 components require regular routine maintenance. Agilent-authorized field service engineers must perform any maintenance procedures not...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, OligoPro, and ZAG DNA Analyzer
Issue
Perform a capillary alignment whenever a new array has been installed on an Agilent Parallel Capillary Electrophoresis instrument...
This Information Applies To: MSD productivity ChemStation E.XX.XX and F.XX.XX
Issue
A setup method for MSD Productivity ChemStation E.XX.XX and F.XX.XX users who want to stop printing results automatically after sample analysis.
Steps to Follow...
This Information Applies To: Agilent MassHunter 11 and later
Issue
Generating Acquisition Desktop and Quantitative Analysis shortcuts.
Steps to Follow
Double-click the Control Panel icon on the desktop or select Windows Start menu > Agilent...
This Information Applies To: Agilent MassHunter Workstation for LC/TQ and MassHunter Workstation for LC/TOF and LC/Q-TOF
Issue
How to view the MassHunter Data Acquisition Software Logs entries, change settings, and export the Logbook for archiving...
This Information Applies To: ICP-MS MassHunter with User Access Control (UAC)
Issue
It is necessary to update the database folder path in Change User Access Control:
After creating a new database in SDA with ICP-MS MassHunter.
To view a batch...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
Over time, the electrodes may become pitted or eroded and users may see a decrease in precision or begin to experience the "Tube fault" error when new tubes are installed. If...
This Information Applies To: Agilent GTA Furnace and Flame Instruments, Agilent 240FS/240GFAA/GTA120/PSD120
Issue
There may be occasions when users need to remove GTA furnace center block workhead (instruments with both Flame and Furnace capabilities...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
The shroud should be replaced annually, or when there is evidence of damage caused by mechanical shock or contamination from liquid spillage.
Items Required
Shroud Removal...