I'm trying to install Openlab CDS 2.7 on Windows 10. When running the system preparation tool, everything passes test except the Ports Check -configuration: 'workstation ' and it says FAIL. I tried to run the recheck and repair, but it still fails. Any…
Our Ultivo LC/TQ fails autotune immediately citing a Nozzle Fault. The log suggests the associated voltage is out of optimal range. Funnily enough, the system passes check-tune without any issue! The check-tune report shows the voltage perfectly matching…
The MS column exits into vacuum. The FID column exits to atmospheric pressure.
Same carrier gas, column, oven temperature, inlet pressure results in different holdup times. These examples are using the Pressure Flow Calculator available here GC Calculators…
Dear Community Member,
I have facing some issue in ELECTRONIC PNEUMATIC CONTROLLER (EPC) of GAS CHROMATOGRPAH (7890B) The EPC Module has not give the Set Flow rate for AIR Flow, as we have give the Set Point of Air 350 ml/min, but the observed flow…
After some burner head cleaning, I reassembled my FAAS 240FS and now I can't get the burner head to light. Some details:
I was running some "dirty" samples with the nitrous burner head that plugged up the sample capillary and started to block the…
I am looking to set up in line sampling on a GC/FID (6850A, G2630A) with a capillary column. I have found sample valves listed for 6850 series GCs (e.g. G2668A), but the part description specifies it is for G2630B, so I take it that this is incompatible…
I found that our syringe plunger failed to withdraw sample. By replacing with a new syringe, the problem solved. So the sensitivity issue is resolved. thank you very much for your tip. However, we have come across another issue - unusual features in the…
The probability of water precipitation is very low if the FID temperatures are high enough, but in times of 5890 the FID could not ignite well when water was present. In principle a FID can be operated without makeup gas, which manufacturers officially…
Hello Samehalsharawy ,
Can you please elaborate on the statement we uninstalled the cylinder expecting the flow to come down to zero but it didn't. It stayed at 50?
If no physical tank is connected to the GC, the GC gas connections are capped…
This Information Applies To: Agilent MassHunter 11 and later
Issue
Generating Acquisition Desktop and Quantitative Analysis shortcuts.
Steps to Follow
Double-click the Control Panel icon on the desktop or select Windows Start menu > Agilent...
This Information Applies To: Agilent MassHunter Workstation for LC/TQ and MassHunter Workstation for LC/TOF and LC/Q-TOF
Issue
How to view the MassHunter Data Acquisition Software Logs entries, change settings, and export the Logbook for archiving...
This Information Applies To: ICP-MS MassHunter with User Access Control (UAC)
Issue
It is necessary to update the database folder path in Change User Access Control:
After creating a new database in SDA with ICP-MS MassHunter.
To view a batch...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
Over time, the electrodes may become pitted or eroded and users may see a decrease in precision or begin to experience the "Tube fault" error when new tubes are installed. If...
This Information Applies To: Agilent GTA Furnace and Flame Instruments, Agilent 240FS/240GFAA/GTA120/PSD120
Issue
There may be occasions when users need to remove GTA furnace center block workhead (instruments with both Flame and Furnace capabilities...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
The shroud should be replaced annually, or when there is evidence of damage caused by mechanical shock or contamination from liquid spillage.
Items Required
Shroud Removal...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
Before replacing the electrodes and/or shroud, the GTA Furnace workhead will need to be disassembled. After replacing the electrodes and shroud, the GTA Furnace workhead will...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer
Issue
After starting a run, the run is aborted with the following error: Current = 0.0uA, Expected range: 5 - 3000.
Steps to Follow
Check...
This Information Applies To: Agilent OpenLab CDS 2.x in file system configuration
Issue
Sometimes, you will need to change the Projects Root Path / Project Storage Path . This article outlines the procedure on how to change it.
Background
...
This Information Applies To: 5000 series ICP-OES (5100,5110,5800,5900), AVS 4/6/7
Issue
Steps to bypass the AVS to troubleshoot poor performance on the ICP-OES
Tip : These steps should be completed after the Subsystem Communication...