I have the same problem when the instrument is switched to work at a negative mode. do you think my Medusa power supply also failed? what is the part#? Is G1969-65360 the right part #?
Thanks
Hi Brenda, Whats the total flow setting on the inlet set at? If the total flow is set high because of a high split can be one reason. I suspect this is more of a hardware fault like a blocked split line or a split valve problem. Shutdown #4 This message…
Hello Maybe this question be out-of-date for the current time but I will be appreciate for everyone that can help me. I have few Varian CP-3800 GC in our Lab, unfortunately some of them failed to operate because of electrical board part. I requested these…
In our company we are using a GC-FID Agilent technologies 7820A connected to a Headspace 7697A from Agilent also,
and we are not able to transfer some methods into our system when the carrier gas is Nitrogen.
Our team is in charge of the Method transfers…
Dear Team,
Is it OK to use 8860 system for USP467, residual solvents analysis ? Literature that is available is mainly on 8890 but 8860 can also be used ? Agilent do have a blood alcohol analysis app note on 8860 with HS, 1 SSL, a Tee connection, 2…
Hello,
We just recently got a new tapestation 4150 in our lab, which we're trying to set up. As a part of the setup I rand the full system diagnostics to see if the system is working with the Tapestation Test Tape. Everything runs successfully and the…
Hello dexter91, I need to have the column configuration from your system in order to give you a proper answer: are you using only 1 column with a splitter at the end to split it to the MS and the FID or you have 2 columns configured, 1 for each detector…
Hello,
Please mention the instrument you are trying to work with.
Please see the following for GC:
GC Signal Conversion Factors
Use to convert to display scale units
Use to convert to unscaled…
We currently use Agilent 7890A GC with S/SL injector and FID detector using a capillary column for the analysis of crude oil composition upto C35. The remaining compounds will be reported as C36+. The temperature program is from 30 Deg to 325 Deg, We…
Hello, thanks for update (I wonder if my memories were incorrect,,, Your question is classed "difficult" ...... Let me start easier one! The visible lamp is not required replacing. It seems working without error. that is typical "bulb" , if id is out…
This Information Applies To: Agilent 7693A, 7650A, and 7683 Series automated liquid samplers
Issue
GC software or GC LED display shows ALS Failure code 245: Autosampler front tower plunger error or ALS Failure Code 945: Auto injector back tower...
This Information Applies To: TapeStation ScreenTapes and reagents
Issue
Using the search tool on Agilent.com to locate the declarations of conformity (DOC) for Agilent ScreenTapes and Test-Tapes, certificates of conformity (COC) for TapeStation...
This Information Applies To: Agilent 7693A Automatic Liquid Sampler
Issue:
The Automatic Liquid Sampler (ALS) system calibration process aligns the sample tray with the injector turret position to enable vial transfers without incident.
Calibration...
This Information Applies To: Agilent ICP-MS MassHunter Workstation 4.6 or below, and ICP-MS MassHunter Workstation 5.1 and above.
Issue
Guide for identifying the current software version your Agilent ICP-MS system is using, to see if any updates...
This Information Applies To: Agilent OpenLab ChemStation, Agilent OpenLab EZChrom, Agilent OpenLab CDS.
Issue
When users of OpenLab CDS forget their passwords, another user with the right privileges will reset their password, however, sometimes...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Error messages related to temperature can cause the plasma to shut off or disable plasma ignition. While a warning message will still allow the plasma to light...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x and 5.x
Issue
How to view meters in ICP-MS MassHunter Software, or change what meters are selected?
Background
ICP-MS MassHunter allows up to five meters to be displayed at...
This Information Applies To: Agilent ICP-MS (7800/7850/7900/8900)
Issue
How to replace the oil mist filter in the MS40+ or MS40-S?
Background
The oil mist filter in the MS40+ or MS40-S should be replaced yearly.
Warning :
...
This Information Applies To: Agilent ICP-MS (7700/7800/8800)
Issue
How to check the DS 402 foreline pump to determine if the pump needs maintenance.
Background
The oil cleanliness and oil level in the DS 402 foreline pump should be checked...
This Information Applies To: Agilent ICP-MS systems (7700, 7800, 7850, 7900, 8800, 8900)
Issue
After shutting down and restarting the ICP-MS, sometimes the communication between ICP-MS and PC does not automatically reconnect. It may be necessary...