Hello everyone!
I'm currently working on a new (for my company) method of quantifying acrolein by GC-FID. I have a big problem with the appropriate weight of the standard. According to the article, I should add the right amount of acrolein to the CS2…
Thanks, Marty! I'm unfamiliar with intelligent reporter, but it looks like that's what I need. This would be for a single injection. I would need it to display as another line under the main results, with an obvious notation, like pass/fail or reportable…
Hello, I have the new MassHunter. Well, my P/A factor has failed. :-( do I correct this? I don't understand how to correct it. I am supposed to select a measurement from the "Load Mass List from Method". and added it. Unfortunately, the Current Value…
Hello Kang: Generally, and aging lamp would be the likely cause of this problem. The average life of the 8453 lamp is 1000 hours. Lamp performance and lifetime may also be affected by physical shock while the lamp is hot, igniting the lamp while it's…
The signal count is lower between the DFTTP/Degrad check with each analytical run. The analytical run acquisition is pointing to the dfttp tune file.
A new syringe has been replaced. Inlet maintenance is done every 4-5 analytical runs; this instrument…
We have intention to upgrade existing Chemstation B version to OpenLab Chemstation C.01.10 version for 6890N and 6890A GC both equipped with TPI inlet (from VAR) and FID.
We are not sure if the upgraded OpenLab CDS able to recognise or support TPI inlet…
We are trying install OpenLab LTS 01.11 Aug 2022 onto our Windows 10 system; however, the System Preparation Tool states that the Check Pending Reboot step fails even after rebooting the computer.
This is a known issue with the software, but there is…
Hello, friends! We have installed a new AAS 280FS device. After installation, the device fails Frequency Diagnostic and Power supply Diagnostic tests according to the SVD software. Please advice, what we can do? Thank you.
Thanks for your quick response
but i want to put this limits ( for example 90% to 110%) in my CC editor and in my report called the final result (for example 95%) PASSED and (for example 85%) FAILED. So , how can i translate this limits for different…
Hi all,
I work on a 6470A QQQ. The MS was shut down for maintenance, change of oil of the rough pump, source cleaning, AJS ESI needle replacement and capillary replacement were performed.
Rough vac and high vac values are better than before shutting…
This Information Applies To: Agilent 7693A Automatic Liquid Sampler
Issue:
The Automatic Liquid Sampler (ALS) system calibration process aligns the sample tray with the injector turret position to enable vial transfers without incident.
Calibration...
This Information Applies To: Agilent ICP-MS MassHunter Workstation 4.6 or below, and ICP-MS MassHunter Workstation 5.1 and above.
Issue
Guide for identifying the current software version your Agilent ICP-MS system is using, to see if any updates...
This Information Applies To: Agilent OpenLab ChemStation, Agilent OpenLab EZChrom, Agilent OpenLab CDS.
Issue
When users of OpenLab CDS forget their passwords, another user with the right privileges will reset their password, however, sometimes...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Error messages related to temperature can cause the plasma to shut off or disable plasma ignition. While a warning message will still allow the plasma to light...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x and 5.x
Issue
How to view meters in ICP-MS MassHunter Software, or change what meters are selected?
Background
ICP-MS MassHunter allows up to five meters to be displayed at...
This Information Applies To: Agilent ICP-MS (7800/7850/7900/8900)
Issue
How to replace the oil mist filter in the MS40+ or MS40-S?
Background
The oil mist filter in the MS40+ or MS40-S should be replaced yearly.
Warning :
...
This Information Applies To: Agilent ICP-MS (7700/7800/8800)
Issue
How to check the DS 402 foreline pump to determine if the pump needs maintenance.
Background
The oil cleanliness and oil level in the DS 402 foreline pump should be checked...
This Information Applies To: Agilent ICP-MS systems (7700, 7800, 7850, 7900, 8800, 8900)
Issue
After shutting down and restarting the ICP-MS, sometimes the communication between ICP-MS and PC does not automatically reconnect. It may be necessary...
This Information Applies To: Agilent ICP-MS (7700/7800/8800)
Issue
How to replace the Foreline Pump Oil Mist Filter in the DS 402 foreline pump.
Background
The oil mist filter element should be replaced yearly , or when the level of oil in...
This Information Applies To: Agilent ICP-MS (7500/7700/8800)
Issue
How to replace the Forline Pump Oil Mist Filter and Odor Element in the E2M18 or E2M18F?
Background
The oil mist filter and odor element should be replaced yearly, or if the...