Hello experts!! I have 6460 LCMSMS system. It unfortunately failed in tuning even in brand new tuning solution. Auto tune repeatedly failed in peak width adjustment in MS1. What could be the problems and possible answers? Cleaning is done up to ion transfer…
Hello all,
I made a custom excel report template for GC-MS/FID data I'm working with in MassHunter B.10 and I'm having an issue getting the template to report the user selected "best" from the spectrum ID results list.
Here is how I've added the table…
I'm trying to create a report with a column which calculates the percentage of all integrated peaks above a specific threshold. I have created a report parameter to format the number of significant digits, this is a request of some of our clients. At…
I found the issue. I have "Hide duplicates" selected which prevents any additional Fails from being displayed. However, if I uncheck that box, there is a Fail in every row. This is a summary result, is there a way to make it display only once per group…
Hi! Recently we baught GC 8890 with tandem detector fid-scd(detector for sulfor detection 8355). In this case limit of detection of sulfur compaunds is very high (ppm level). We need to meet more low limits of detection of sulfur compounds. Can we dismount…
Before first use: Soak in 100ppm sodium calibration standard for 24 hours to condition the probe With use (submersion in the liquids under test) the response time will become slow and it might be difficult to calibrate. If this occurs the probe needs…
Thanks for the response Matthais. The issue actually is that autotune sometimes fails to match EPA compliance criteria, and so it becomes necessary to manually tweak settings. I get that Agilent doesn't want lab techs carelessly messing around with quadrupole…
I am using MassHunter Qualitative Analysis B.07.00 to analyze FID data. I have extracted the FID chromatograms, identified the peaks and annotated them. But nothing happens when I try to print reports. Can anyone help me figure out how to generate the…
This Information Applies To: Agilent ICP-MS MassHunter Workstation 4.6 or below, and ICP-MS MassHunter Workstation 5.1 and above.
Issue
Guide for identifying the current software version your Agilent ICP-MS system is using, to see if any updates...
This Information Applies To: Agilent OpenLab ChemStation, Agilent OpenLab EZChrom, Agilent OpenLab CDS.
Issue
When users of OpenLab CDS forget their passwords, another user with the right privileges will reset their password, however, sometimes...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Error messages related to temperature can cause the plasma to shut off or disable plasma ignition. While a warning message will still allow the plasma to light...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x and 5.x
Issue
How to view meters in ICP-MS MassHunter Software, or change what meters are selected?
Background
ICP-MS MassHunter allows up to five meters to be displayed at...
This Information Applies To: Agilent ICP-MS (7800/7850/7900/8900)
Issue
How to replace the oil mist filter in the MS40+ or MS40-S?
Background
The oil mist filter in the MS40+ or MS40-S should be replaced yearly.
Warning :
...
This Information Applies To: Agilent ICP-MS (7700/7800/8800)
Issue
How to check the DS 402 foreline pump to determine if the pump needs maintenance.
Background
The oil cleanliness and oil level in the DS 402 foreline pump should be checked...
This Information Applies To: Agilent ICP-MS systems (7700, 7800, 7850, 7900, 8800, 8900)
Issue
After shutting down and restarting the ICP-MS, sometimes the communication between ICP-MS and PC does not automatically reconnect. It may be necessary...
This Information Applies To: Agilent ICP-MS (7700/7800/8800)
Issue
How to replace the Foreline Pump Oil Mist Filter in the DS 402 foreline pump.
Background
The oil mist filter element should be replaced yearly , or when the level of oil in...
This Information Applies To: Agilent ICP-MS (7500/7700/8800)
Issue
How to replace the Forline Pump Oil Mist Filter and Odor Element in the E2M18 or E2M18F?
Background
The oil mist filter and odor element should be replaced yearly, or if the...
This Information Applies To: Agilent ICP-MS (7500/7700/8800)
Issue
How to replace the Forline Pump Oil in the E2M18 or E2M18F?
Background
The E2M18 oil should be replaced at least every three months or when the oil color indicates it needs...