Hi JF_Fortin ,
As andyg mentions, starting with Qual B.08.00 SP1 and Version 10.0 the handling of data files with only 2D detector data has been improved to automatically open non-MS chromatograms.
In previous versions the message you are seeing is…
Hi,
this is a very nasty mass axis.
Could you please confirm, that you have S-Lenses installed, as they are configured.
Please have a look, through this troubleshooting guide and follow the instructions. Hopefully it will solve your problems, or…
Hello vtpolywood ,
What type of GC do you have, if I may? If it's an 8890 for example there are some Diagnostic tests built-in that you can run on the Cool On Column inlet. Have you recently changed gas tanks (whether carrier, FID fuel, air or makeup…
In MSD Chemstation, you can specify which signal to use for quantification: TIC, Target Ion, or GC Signal (for GC detectors like FID, TCD, etc.) Go to the Calibrate menu and select Edit
Compounds. On the Compound Table Identification tab, look for the…
Hi,
I plan to attempt some SimDist analysis in accordance with D2887 on my agilent GC-FID. I was hoping that I could achieve this without additional software (i.e. just through manual manipulation of the data acquired by Chemstation), but apparently…
Hello,
Our Headspace sampler 7697A Leak test failed. Leak test failing at the stage 1 off the Restriction and Pressure Decay Test.
Going from there, the sample probe was replaced as well as the pressurization solenoid valve but without success.
…
ICP-MS MassHunter Version 4.1. I cannot Startup Standard Lens Tune!
The message appears "Failed to add Startup/Hardware tasks to Queue; Enter path for batch folder".
As usual (my Batchs)- everything works.
Hi everyone.
We have a 8890 Agilent GC with nickel catalyst and FID detector. We would like to use hydrogen as carrier gas, but we don’t know the right flow rates, because the manual is indicating flow rates only for using helium as carrier gas.
For…
Hi there, I noticed recently that the ECD back signal on Agilent GC 7890 (using it for trace gas analysis) is oddly spiking (while the FID is a straight, consistent line). It never used to do this. I just recently changed the inlet septum, could this…
This Information Applies To: Agilent ICP-MS MassHunter Workstation 4.6 or below, and ICP-MS MassHunter Workstation 5.1 and above.
Issue
Guide for identifying the current software version your Agilent ICP-MS system is using, to see if any updates...
This Information Applies To: Agilent OpenLab ChemStation, Agilent OpenLab EZChrom, Agilent OpenLab CDS.
Issue
When users of OpenLab CDS forget their passwords, another user with the right privileges will reset their password, however, sometimes...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Error messages related to temperature can cause the plasma to shut off or disable plasma ignition. While a warning message will still allow the plasma to light...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x and 5.x
Issue
How to view meters in ICP-MS MassHunter Software, or change what meters are selected?
Background
ICP-MS MassHunter allows up to five meters to be displayed at...
This Information Applies To: Agilent ICP-MS (7800/7850/7900/8900)
Issue
How to replace the oil mist filter in the MS40+ or MS40-S?
Background
The oil mist filter in the MS40+ or MS40-S should be replaced yearly.
Warning :
...
This Information Applies To: Agilent ICP-MS (7700/7800/8800)
Issue
How to check the DS 402 foreline pump to determine if the pump needs maintenance.
Background
The oil cleanliness and oil level in the DS 402 foreline pump should be checked...
This Information Applies To: Agilent ICP-MS systems (7700, 7800, 7850, 7900, 8800, 8900)
Issue
After shutting down and restarting the ICP-MS, sometimes the communication between ICP-MS and PC does not automatically reconnect. It may be necessary...
This Information Applies To: Agilent ICP-MS (7700/7800/8800)
Issue
How to replace the Foreline Pump Oil Mist Filter in the DS 402 foreline pump.
Background
The oil mist filter element should be replaced yearly , or when the level of oil in...
This Information Applies To: Agilent ICP-MS (7500/7700/8800)
Issue
How to replace the Forline Pump Oil Mist Filter and Odor Element in the E2M18 or E2M18F?
Background
The oil mist filter and odor element should be replaced yearly, or if the...
This Information Applies To: Agilent ICP-MS (7500/7700/8800)
Issue
How to replace the Forline Pump Oil in the E2M18 or E2M18F?
Background
The E2M18 oil should be replaced at least every three months or when the oil color indicates it needs...