How do you split the sample? Is it two different injection ports? Two different columns into the injection port? Or a two way splitter - purged or unpurged?
Are you injecting split or splitless? Please upload the acqmeth.txt file that is in Windows…
Hello,
Error 1213 typically comes with other errors that truly describe the issue, like the 2150 error you are getting.
First, check the cone orifices. Use a microscope or powerful magnifying glass. If they are clogged or salted over, clean. The opening…
This may be due to several factors. First of all, make sure that all plasma monitor connections and cables are properly connected and not damaged. Also check that there is sufficient gas flow (eg argon) to maintain the plasma. Check the cleanliness and…
Hello all,
I´m facing a Silicium contamination in ICP-MS analysis, I have used a 7800 ICP-MS.
I have digested my samples with HF, HCL and HNO3 and neutralized it with boric acid, after the analysis I have Silicium CPS has increased around 30%.
…
Hi Layden,
your source has died (normal ratio Amps/Volts should be starting at 1.9/2.7). Each year you will find a decline in Amps until it has reached 1.6, then it will give a red bar. In your case it's 0, so the filament is probably broken - your…
I have almost the same system as shown in the picture for over a year now. The application was supplied by Da Vinci Laboratory Solutions in the Netherlands. It is a Mettler TGA 2, with a Gerstel MPS autosampler on a Agilent GCMS(MS) with a CIS injector…
Thank you. I contacted the support. I just had to login into agilent subscribenet and download the latest version after entering the authorization key.
Hello,
That looks like a standard IS calibration using area percent. The purity of the standard can be entered as the compound multiplier. I would start by searching the help for calibration, internal standard, and mass percent calculations. You can…
This Information Applies To: Agilent 7693A, 7650A, and 7683 Series automated liquid samplers
Issue
GC software or GC LED display shows ALS Failure code 245: Autosampler front tower plunger error or ALS Failure Code 945: Auto injector back tower...
This Information Applies To: TapeStation ScreenTapes and reagents
Issue
Using the search tool on Agilent.com to locate the declarations of conformity (DOC) for Agilent ScreenTapes and Test-Tapes, certificates of conformity (COC) for TapeStation...
This Information Applies To: Agilent 7693A Automatic Liquid Sampler
Issue:
The Automatic Liquid Sampler (ALS) system calibration process aligns the sample tray with the injector turret position to enable vial transfers without incident.
Calibration...
This Information Applies To: Agilent ICP-MS MassHunter Workstation 4.6 or below, and ICP-MS MassHunter Workstation 5.1 and above.
Issue
Guide for identifying the current software version your Agilent ICP-MS system is using, to see if any updates...
This Information Applies To: Agilent OpenLab ChemStation, Agilent OpenLab EZChrom, Agilent OpenLab CDS.
Issue
When users of OpenLab CDS forget their passwords, another user with the right privileges will reset their password, however, sometimes...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Error messages related to temperature can cause the plasma to shut off or disable plasma ignition. While a warning message will still allow the plasma to light...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x and 5.x
Issue
How to view meters in ICP-MS MassHunter Software, or change what meters are selected?
Background
ICP-MS MassHunter allows up to five meters to be displayed at...
This Information Applies To: Agilent ICP-MS (7800/7850/7900/8900)
Issue
How to replace the oil mist filter in the MS40+ or MS40-S?
Background
The oil mist filter in the MS40+ or MS40-S should be replaced yearly.
Warning :
...
This Information Applies To: Agilent ICP-MS (7700/7800/8800)
Issue
How to check the DS 402 foreline pump to determine if the pump needs maintenance.
Background
The oil cleanliness and oil level in the DS 402 foreline pump should be checked...
This Information Applies To: Agilent ICP-MS systems (7700, 7800, 7850, 7900, 8800, 8900)
Issue
After shutting down and restarting the ICP-MS, sometimes the communication between ICP-MS and PC does not automatically reconnect. It may be necessary...