Sounds good. Just wanted to double check why it was not working. I had a noise and drift test fail before on LabAdvisor and it was due to a test not functioning properly. The Leak test and Pressure test both passed and system has been working fine. Thanks…
Hi Azrael, Publication Part Number: A02028 might be one of several apps to look at. if you could elaborate which targets are nice but not required for quantitation? It appears that Argon is the carrier and sample prep diluent gas then, though He/H2 are…
Hello, SW: MassHunter Workstation, Quantitative Analysis, Drug Analysis for GC, Version 10.1 Build 10.1.733.0 I am trying to batch process data acquired by GC-FID but I unable to generate the correct sample result since I don't know where to enter the…
I get a bunch of junk on the front panel of the GC and the detectors I have (PID and FID) end up going cold. It is a bunch of work to re-calibrate due to software stuff we have to do for the method we are running. Plus the 1/2 hr runs I do take a while…
Do you have the Polyboost on? If not, the wavelengths below 190nm will fail. It would be good to know which wavelengths are failing. On the wavecal tab, click "Store dark current" and see where the wavelength calibration file is being saved. Then using…
I have been operating an 7890A/5975C with Chemstation version E.02.00.493 for a couple of years. The autosampler is a Gerstel MPS2 (model MXY-02-00B) controlled by Maestro version 1.10[017] and the GC has an FID in the front detector position. I have…
Hello,
we want to analyse a gas mixture (CO2, CO, propane, ethane and methane in hydrogen) with the HP 6890 Series GC System (G1540A). The gases are coming to the column via a six-way valve and after the column, there is a TCD and a FID detector. In…
Hello, I have a TCD + FID GC 6890. Need to upgrade to Windows 10, because Windows will no longer provide security updates for Windows 7. Is Chemstation B.04.03 compatible with windows 10? Alternatively, will A.10.02 be compatible with GC6890? Thanks for…
Hello Agilent Community Our Zero Air / Nitrogen generator from Parker Balston broke down and it has been discontinued. The supplier does not offer replacement parts and they do not longer have a gas generator model with the combination Air/Nitrogen. Therefore…
This Information Applies To: Agilent G1312X and G7112X binary pumps.
Issue:
A blockage before the pressure sensor, e.g. in a pump head, will not give a high pressure or overpressure system error. Instead, the pump may show one of various error messages...
This Information Applies To: Agilent 1100, 1200, 1260 LC Pumps.
Issue:
The following procedure allows the cleaning of residue from the pump's check valves, often caused by polymerization of aged acetonitrile or salt-based solutions that may prevent...
This Information Applies To: Agilent LC Systems
Issue
After analyzing dirty or concentrated samples, some sample compounds may retain in the column and other parts of the HPLC system. If the column re-equilibration after each run is not enough to...
This Information Applies To: Agilent G7167A/B Multisampler.
Issue:
Required when:
The needle is visibly damaged.
Leaks or blockages in the vialsampler are observed, especially between the needle and needle seat.
The limit for the needle...
This Information Applies To: Agilent Autosampler modules G1367A, G1367B, G1367C, and G1367D.
Issue:
The removal and installation of the needle assembly in these older autosampler modules can be tricky and may require patience and the correct technique...
This Information Applies To: All standard analytical scale Agilent 1100/1200/1260/1290 Infinity / Infinity II LC system configurations: Single Pump (Isocratic, Quaternary, or Binary) with Manual Purge Valve. Does not apply to systems with Agilent G7167A...
This Information Applies To: All Agilent LC modules (except hosted modules).
Issue:
When a module does not initialize correctly or it is not recognized by the software, it is recommended to call our Remote Support Representatives to troubleshoot...
This Information Applies To: All Agilent LC pump modules with MCGV installed (quaternary pumps)
Issue:
Shifting retention times: The composition of the mobile phase in liquid chromatography directly influences retention times. If any of the channels...
This Information Applies To: All Agilent liquid chromatography instruments, Lab Advisor
Issue:
The error message 'Could not open channel RD' pops up when performing diagnostic tests in Lab Advisor. Retrying the test is not helping.
Resolution...
This Information Applies To: Agilent Lab Advisor Software for any Agilent LC System.
Issue:
To successfully troubleshoot an Agilent LC system or module, the System Report is an essential resource. Agilent Support representatives may ask you to provide...